Windows 10 update fails :-(

So I just tried to do an update from my Windows 8.1 install to Windows 10 Home using the Microsoft Media Creation Tool.

It got the image, rebooted and bluescreened sometime after being 54% in.

The error I saw was "0xc1900101 - 0x3000D The installation failed in the FIRST_BOOT phase with an error during MIGRATE_DATA operation"



Searching that string I get a ton of hits for the Windows 8 -> 8.1 update but no solutions.

I'm doing the update on a Gigabyte P34G which has been upgraded to 16GB of RAM.

 

do you have encryption enabled?

 

This is 8.1 Home so I don't believe it has encryption.

 

Hmm, so it dies 91% into the "Installing features and drivers" part.

 

I understand not by default, but do you have any 3rd party encryption app? My assumption here is no since you said it does not by default have it.

Since it is a data issue maybe if you back up the files elsewhere and then delete the data? But now you say it is stooping at a different area? Is there an error code there too?

 

I've never installed a drive encryption app on this machine. I'm not sure what kind of data issue it could be as it is almost done with the 2nd step of the install which I would assume means it hits a driver it does not like or it hits some kind of space issue.

I have about 20GB of free space on the C:\ drive which should be more than sufficient for this.

It's still stopping in the same place, I was merely adding more information as to where it stops. The same error code comes up.

 

Try again but when given the choice if you want to keep your files and settings, choose the last option which is I think no or something like that. That's what I did and once I upgraded, my Win 8.1 Pro key actually became a Win 10 Pro key

so then I immediately formatted and did a clean install

that's one of the reasons I never do OS upgrades, too much of a headache

 

Did it delete only the files on your OS hard drive or data on other hard drives as well?

 

only on the OS Drive but mind you, I have all my libraries set on another partition

Best bet is to backup backup backup and remove that backup drive before attempting the upgrade.

Never trust M!cr0$H4ft with your data or anything for that matter.

 

lol I never trust them with anything

 

I know I could wipe the drive and install but the point of doing an in-place upgrade is not to...

 

I thought I had read that you had to upgrade first before it would let you clean install afterwards. Had thought perhaps that would point to a more trustworthy process this time around, but it's unfortunate that it doesn't seem to be the case.

 

You're right, you need to do the upgrade first which will actually upgrade the same key used on the OS to a Win 10 key.

What I did is I used my Windows 8.1 Pro key to do the upgrade, the moment I landed on the Windows 10 Pro desktop I immediately formatted and did a clean install and disabled NTFS compression and driver updates via the updates hider that Micro$h4ft released recently.

So now my Windows 8.1 Pro key is actually a Windows 10 Pro key and my Windows 7 Pro key is intact in case I ever want to install Windows 7.

 

Did you start the upgrade from a USB drive or a DVD?

 

Glad to hear you were successful in completing the process. I'll be doing the same: saving old win7 key, but changing over win8 pro key. I'm waiting until the weekend so I can image properly and have some time available if anything does go wrong.

Hopefully your experience (smooth) is the norm, rather than the error.

Were you able to catch the driver updates with the tool before any of them went ahead? or did it let you roll back to put on your own and then disable future updates?

 

1) Installed Windows 10 Pro clean install

2) Didn't login with a Micro$h4ft account (local account only)

3) setup all my settings in control panel which are scattered like hell between the classic control panel and PC settings

4) Go to Control Panel > System > Advanced System Settings > Hardware > Device Installation Settings, then disable automatic driver updates, but this doesn't actually stop the driver installations, I just did it for the heck of it

5) Connect to the Wireless Network and immediately run the Windows Update disabling tool, it will check for updates then choose the hardware drivers updates one by one and hit next so it will disable / hide them

6) perform the few Windows updates that are available and reboot

7) Install your latest OEM official drivers

8) Connect to One Drive if you use it and set its location, I usually don't put it on the default C: but move it to another folder then link all my libraries to it by going to the users folder then right clicking on each library like Documents for example, and changing the location to OneDrive

9) Enjoy Windows 10

PS: Make sure you go to the Task Scheduler > Microsoft > Windows > Application Experience & Customer Improvement program and disable every task in both of them

 

OK, upon another attempt, I noticed that the screen that comes up informing me the install failed and that it's being backed out displays this: VIDEO_DXGKRNL_FATAL_ERROR.

Maybe the installer really doesn't play nice with the nVidia 760M in my laptop.

 

Make sure you have the latest driver before you attempt the upgrade.

GeForce Drivers

 

I tried again after installing the latest nVidia drivers but still have the same issue. I'm not sure why the drivers would matter at the point that it's failing since at the time of the error it's in the Windows 10 installer and not in the Windows 10 GUI.

 

Well this is interesting. The little Windows 10 icon where you could reserve your upgrade changed a bit. On my desktop, the app says that the update is being rolled out and I'll be notified when I get it. On my problematic laptop, the message says that it's being validated against my particular setup.

 

So on the tip of a user in the PCPper forums I tried installing using a USB drive and it actually worked!

The only remaining issue is that the GTX 960M in my laptop is disabled in device manager with Code 43 as the reason. I uninstalled the driver, blocked the auto update for nVidia cards and installed the latest driver directly from nVidias site. Still no joy :-/

 

So after hunting on Gigabyte's site, I saw they pushed out driver updates for laptops that essentially had the same hardware as mine but a newer graphics card. I got the newer Intel chipset drivers and after rebooting, my nVidia card is no longer non-functional. There must have been some weird conflict that the new drivers solved.

 

Try this to do a manual upgrade not through Windows update but by downloading the installation manually on a flash disk then doing the upgrade from it

http://www.cnet.com/how-to/clean-install-windows-10/