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    Windows 7 BSOD

    Discussion in 'Windows OS and Software' started by hooligan001, Apr 7, 2010.

  1. hooligan001

    hooligan001 Notebook Evangelist

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    Hi guys, over the last few days 3 times I have come to my computer to find it restarted and displaying a blue screen of death error.

    I looked into the event manager o try and find the source, and this is the information that I have come across:


    X64_0x7E_netw5v64!mtxHandleDropPacket+bf
    0
    BlueScreen
    http://oca.microsoft.com/resredir.a...et+bf&ID=b0b7920e-2797-4461-8ab2-898354b404db
    0

    C:\Windows\Minidump\040710-22666-01.dmp C:\Users\Robin\AppData\Local\Temp\WER-48641-0.sysdata.xml C:\Users\Robin\AppData\Local\Temp\WER1978.tmp.WERInternalMetadata.xml
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_0_0_cab_0ce92fe5
    X64_0x7E_netw5v64!mtxHandleDropPacket+bf
    0
    040710-22666-01
    0


    From the first line (which is the Fault bucket) it looks to me to be something to do with networking and dropping packets of data?

    Can anyone else shed any light on this or help provide me with a fix?

    Much appreciated.
     
    hooligan001, Apr 7, 2010
    #1
  2. gerryf19

    gerryf19 I am the walrus

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    It is always a good idea to attach the actual minidump, found:

    C:\Windows\Minidump\040710-22666-01.dmp

    Someone with some debugging experience can then take a look. It is likely a driver error given the info supplied, so updating your video, sound and network drivers is a good place to start
     
    gerryf19, Apr 7, 2010
    #2
  3. newsposter

    newsposter Notebook Virtuoso

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    newsposter, Apr 7, 2010
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  4. MrDJ

    MrDJ Notebook Nobel Laureate

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    MrDJ, Apr 7, 2010
    #4