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    Windows 7 BSOD while playing GTA IV

    Discussion in 'Windows OS and Software' started by xTank Jones16x, Apr 23, 2010.

  1. xTank Jones16x

    xTank Jones16x PC Elitist

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    Ok, got a strange one here.

    Ever since I re-installed GTA IV, I have gotten 2 BSOD's (this never happened when I had it installed on Vista).

    I looked in the Event Viewer and looked for the last Critical event, and it said the source was "Kernal-Power".

    "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly".

    I also checked my TuneUp Utilities, and under System Status was a problem saying:

    "Windows reports that device Smart UAC Replacement Kernal Part is not working properly".

    I already checked for viruses, and have not installed any new software/hardware after GTA IV. (Yes, the game is legit, I have the box and CD's for proof).

    I have included my .DMP file.

    I don't know how to open .dmp files, so I just uploaded the original one in a .ZIP.
     

    Attached Files:

  2. Tinderbox (UK)

    Tinderbox (UK) BAKED BEAN KING

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    Does it bsod if you run it in comparability mode , try Xp SP2
     
  3. xTank Jones16x

    xTank Jones16x PC Elitist

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    I will try that.

    After some Google'ing, I ran into this post:

    Hi.

    I has the same problem, and I resolved as follow:

    Go To ->

    Contol Panel
    System and Security
    Administrative Tools
    Schedule Tasks

    Under the Active Tasks panel, I had a task named "RacTask" scheduled to run 1 hour after the power on.
    I noticed when the time to start that task comes, my computer reboout...

    So I disabled that task, and my computer don't reboot anymore now.

    Seems a joke that the RAC service who is the responsible to check the reliability of the system, was the cause of the reboot :)


    I have a "RacTask" on my Task Scheduler. Could this be the problem? Mine ran 11 minutes before I got the BSOD.
     
  4. gerryf19

    gerryf19 I am the walrus

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    I don't like the looks of that one...ractask feeds data to the reliability monitor...if it is having difficulty doing that it points to another deeper issue.

    The dump file does not point to a specific driver, but to VIDEO_TDR_FAILURE, which is often hardware related. Is the machine in your sig the machine in question?

    Turning off ractask may be masking your real problem.
     
  5. xTank Jones16x

    xTank Jones16x PC Elitist

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    Yes, the one in my sig is the one I play on.

    I have never had any issues before, and never any BSOD's.

    The 2 BSOD's I got both happened while playing the game. It has never happened at another time.

    I also checked my temps while playing, it never got above 90°C (GPU).
     
  6. gerryf19

    gerryf19 I am the walrus

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    The lack of issues doesn't mean it is not the card--only that other programs do not use the gpu the same way.

    I'd be inclined to check for game updates and video updates (which I suspect you have already done)--maybe force a few more blue screens and upload some more memory dumps.
     
  7. xTank Jones16x

    xTank Jones16x PC Elitist

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    Ya. I have updated both the GPU and GTA IV before this ever happened. I played some more on it today (few hours maybe), and nothing happened.

    I kept an eye on the temps as well, nothing different there.

    This BSOD never happened on any other games too, so I am waiting it out to see if it does it again.
     
  8. gerryf19

    gerryf19 I am the walrus

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    Then I am inclined to a small game error that only gets called in rare instances. Probably will get addressed in a future patch.
     
  9. xTank Jones16x

    xTank Jones16x PC Elitist

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    I was thinking the same thing. Because Windows 7 has been running flawlessly, and this is actually my first time re-installing GTA IV since I installed Windows 7.

    I am running it on compatibility mode right now, so maybe that will fix it. The BSOD's don't happen every few minutes, it's about a few hours, and kind of at random times.

    Hell, as long as it's getting BSOD's while playing one game, I can live with that.

    Thanks for taking a look into gerry.
     
  10. Psyloid

    Psyloid Notebook Evangelist

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    I've been playing 14hrs of gta since patch 6 on win7 x64 No BSOD so far ...
    I hope its not your notebook, but indeed a rare flaw in the software

    NB: i'm having the steam version
     
  11. xTank Jones16x

    xTank Jones16x PC Elitist

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    Only time will tell really.

    Never have gotten any others since I installed Win7 about 8-10 months ago, and it only happens with this game at random times.