Microsoft has made a fix available for an issue affecting Windows 7 customers that also use fingerprint biometric device and applications leveraging the Windows Biometric Framework. According to the Redmond company, in certain scenarios, namely on restart or when putting the Windows 7 machine to sleep or in hibernation, users can come across a stop error message. This problem occurs because requests on the pipe to the device are not cleaned up or are canceled, the software giant stated.
The Redmond company failed to mention the fingerprint biometric devices and the WBF apps that fail to play nice with Windows 7. However, the software giant has already taken the necessary measures to help customers deal with eventual problems.
A hotfix can be grabbed from Microsoft Support, and is available not just for customers running the latest iteration of Windows client, but also for those with Windows Server 2008 R2. However, as is the general care for hotfix releases, the company underlines that only users affected by the problem described below should download and deploy the hotfix.
Consider the following scenario: You have a computer that is running Windows 7 or Windows Server 2008 R2. You connect a fingerprint biometric device to this computer. You install an application that uses the Windows Biometric Framework (WBF) to access the device. You perform one of the following operations: restart the computer; put the computer to sleep; [or] put the computer in hibernation. In this scenario, a Stop error 0x9F may occur, Microsoft said.
Customers that are not using fingerprint biometric device or any associated WBF applications, and those that have not come across any functionality issues with Windows 7 or Windows Server 2008 R2 should not apply the hotfix provided by the software giant. Microsoft will include all hotfixes released after the RTM of Windows 7 into the first major upgrade release for the operating system, namely Service Pack 1, which is reported to already be in the works.
source: http://news.softpedia.com/news/Windows-7-RTM-Windows-Biometric-Framework-Fix-Available-131169.shtml
Windows 7 RTM Windows Biometric Framework Fix Available
Discussion in 'Windows OS and Software' started by BlackRussian, Jan 6, 2010.