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    Windows 7 Ultimate blacks out when playing

    Discussion in 'Windows OS and Software' started by Xenile, Oct 29, 2010.

  1. Xenile

    Xenile Notebook Consultant

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    As the title says, my laptop blacks out when playing. Anyone who can help me with this? I tried to look for the dump file but I can't seem to find it or how to open it.

    Here's the event log:
    Code:
    Log Name:      System
    Source:        Microsoft-Windows-Kernel-Power
    Date:          10/29/2010 9:52:30 AM
    Event ID:      41
    Task Category: (63)
    Level:         Critical
    Keywords:      (2)
    User:          SYSTEM
    Computer:      Pao-1722
    Description:
    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
    Event Xml:
    Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"
      <System>
        Provider Name="Microsoft-Windows-Kernel-Power" Guid='{331C3B3A-2005-44C2-AC5E-77220C37D6B4}' 
        EventID: [B]41[/B]
        Version: [B]2[/B]</Version>
        Level: [B]1[/B]</Level>
        Task: [B]63[/B]</Task>
        Opcode[B]0[/B]</Opcode>
        Keywords: [B]0x8000000000000002[/B]</Keywords>
        TimeCreated SystemTime="[B]2010-10-29T16:52:30.457612200Z[/B]" 
        EventRecordID: [B]848021[/B]
        <Correlation />
        Execution Processid='[B]4[/B]' Threadid='[B]8[/B]' 
        Channel: [B]System[/B]</Channel>
        Computer: [B]MSI-1722[/B]</Computer
        Security Userid='[B]S-1-5-18[/B]'
      </System>
      [B]EventData[/B]
        Data Name="BugcheckCode">[B]0[/B]
        Data Name="BugcheckParameter1"[B]0x0[/B]
        Data Name="BugcheckParameter2"[B]0x0[/B]
        Data Name="BugcheckParameter3"[B]0x0[/B]
        Data Name="BugcheckParameter4"[B]0x0[/B]
        Data Name="SleepInProgress"[B]true[/B]
        Data Name="PowerButtonTimestamp"[B]129328447085235862[/B]
      
    
    
    Thanks in advance!
     
    Last edited by a moderator: May 7, 2015
  2. ski_power

    ski_power Notebook Enthusiast

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    You think it might be a hardware overheat?
    I'd install Hardware monitor and get a log file.
     
  3. Inspiwrong

    Inspiwrong Notebook Enthusiast

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    Is it a Dell?
     
  4. KLF

    KLF NBR Super Modernator Super Moderator

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    "Microsoft-Windows-Kernel-Power"

    I had similar error on my desktop, closer inspection revealed at least three swollen capacitors. Computer froze randomly, crashed now and then.
     
  5. ski_power

    ski_power Notebook Enthusiast

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    Yes, I'm pretty sure it's a hardware problem. I used to get random BSODs on Vista (years ago) when I would play specific games. It then turned out to be Vista+nVidia gfx+SATA+AC'97 fiasco. But applying any number of patches din't really help, until I figured out that my gfx card was physically damaged.
     
  6. Xenile

    Xenile Notebook Consultant

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    @ Inspiwrong

    It's an MSI 1722 ID2

    @KLF
    Which capacitors were swollen?

    @ski
    How will I know which hardware is causing that...
     
  7. ski_power

    ski_power Notebook Enthusiast

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    That totally depends on if it's a laptop or a desktop.
    For desktops, you could borrow your friends computer and swap part by part.

    But since it's a laptop I really don't see much to be done. Is it under warranty, that's your best bet.
     
  8. KLF

    KLF NBR Super Modernator Super Moderator

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    Main problem were ones regulating power to the CPU.

    Since it was desktop, it was easier to spot faulty ones. First one was near bios chip (I've had difficulties entering bios) and few days ago I spotted two more near CPU (prolly ones causing crashes). Today I found one more near LAN connection... Too bad, that was a nice Shuttle box.

    I'm going to ask a friend if he's willing to solder in couple new ones, if not then I'll just sell that case as parts.
     
  9. Xenile

    Xenile Notebook Consultant

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    Ok this bugs me, I did a clean Windows 7 Ultimate x64 install. I did Furmark, Throttlestop, and Prime95 all together. It didn't crash. But as soon as I play a game, it crashes T_T

    Heres the result for the tests
    [​IMG]

    Uploaded with ImageShack.us
     
  10. Xenile

    Xenile Notebook Consultant

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    Anyone out there?
     
  11. granyte

    granyte ATI+AMD -> DAAMIT

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    what game patch version and gpu driver version
     
  12. Xenile

    Xenile Notebook Consultant

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    what do you mean what game patch? It crashes on any game I play. Drivers are the latest from nvidia
     
  13. granyte

    granyte ATI+AMD -> DAAMIT

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    ya but what is the game you actualy play
     
  14. Xenile

    Xenile Notebook Consultant

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    Starcraft 2, Aion, Granado Espada
     
  15. granyte

    granyte ATI+AMD -> DAAMIT

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    i don't know for aion and grando espada


    but starcraft 2 is way intencive on the system until lastes version of the drive wich added to stability i made my system lagg to hell