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    Windows 7 shutdown

    Discussion in 'Windows OS and Software' started by Heatherabarbee, Jul 10, 2012.

  1. Heatherabarbee

    Heatherabarbee Newbie

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    I bought a compaq presario CQ57-339WM Notebook PC from walmart 2 months ago. Last week all of a sudden when I turned on the laptop to use it I got a blue screen then a screen that said there was no boot up software, then it said I needed to insert an operating system disc. The laptop came preinstalled with windows 7. I borrowed a windows vista operating system disc so that i could use the laptop but how do i get windows 7 back?
     
    Heatherabarbee, Jul 10, 2012
    #1
  2. PatchySan

    PatchySan Om Noms Kit Kat

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    You can obtain Windows 7 SP1 disc images from this thread and reinstall it using the product key on your laptop. You may need to ring Microsoft to activate but it should take a couple of minutes to do so.
     
    PatchySan, Jul 10, 2012
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  3. halladayrules

    halladayrules Notebook Guru

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    Assuming you did not completely blank both partitions on your hard drive, you can perform a factory reset using the built-in recovery utility from splash screen at startup.

    Press F10 to enter recovery.


    HP/Compaq includes a factory image of your laptop on a separate reserved partition of your hard drive. For example on your 320GB HDD you might see 300 GB of usable space on C: with a 10 GB recovery partition. That 10GB partition is your Windows 7 64-bit home premium laptop with factory shipped HP default software.

    An OEM key can be reactivated on your machine for unlimited number of times as long as the original equipment is in working order.

    Here is an official Windows 7 Home Premium 64-bit ISO:

    http://msft.digitalrivercontent.net/win/X17-24209.iso

    Locate a computer with a capable DVD burner drive and pop in an unused DVD-R.

    Download PowerISO or similar ISO burning tool to burn the copy of Windows onto that disc.

    Use the disc to upgrade your Vista laptop to 7. Hopefully your copy of Vista isn't Ultimate because there is no upgrade path from Vista Ultimate to 7 Home Premium. You can still install the OS but it will have to be a clean install. If your intention is to perform a clean install anyways, then just power down laptop, power back up, format the drive and install Windows 7. This will skip the lengthy upgrade process which can take hours (a clean install takes roughly a 1/5th of that time).

    When Windows 7 is installed, when prompted for key, use your OEM product key on the back of your laptop to activate Windows.
     
    halladayrules, Jul 10, 2012
    #3
  4. icebeam

    icebeam Newbie

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    I would call them. To get another copy of win 7
     
    icebeam, Jul 10, 2012
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