Windows 8 desktop - sleep mode compromised

Today I put my desktop components in a new case and now I have a new problem where the computer cannot wake out of sleep properly. I used to have no problem with it, but now, even though the computer enters sleep mode fine, it doesn't wake fine. It just shows a blue screen with "Your PC encountered an error " and restarts. What is going on? What did I do during the "transfer" that must have caused this?

 

Technically this is a desktop question and belongs in the Desktop Thread in the OT subforum.

What particular error is on the Blue Screen? The Windows 8 BSOD should tell you that automatically before you hit a key to restart, if I remember correctly. Make sure all the RAM modules are securely seated as well.

 

Memory seems to be in place. Haven't been able to get the error code yet; last time I tried it, it just automatically restarted upon waking without even going to BSOD.

 

Hmm. In that case, go to Control Panel > search for "Advanced System Settings" > in the "Startup and Recovery" section of the Advanced tab, hit "Settings" and uncheck "Automatically Restart."

Does this problem occur every time you wake out of Sleep? Does resuming from Hibernate work, if you have that enabled?

 

I will try that and let you know what happens next time.

And yes, it occurs every time I wake it out of sleep, even if it's only in sleep for two seconds. It has never happened before until after I switched cases. AndI don't believe I have hibernate enabled, but I will see if I can try that.

 

Check your BIOS settings. Unplugging your motherboard from the PSU could have reset it back to default settings if the battery backup is weak. And a changed setting could be interfering with sleep mode. Also, if your case has some sort of external ports, like USB, eSATA, audio, etc., try unplugging them from the motherboard before startup, then test sleep mode.

 

I went into the BIOS and disabled something called "deep power off mode". I don't know if it really had any effect, but I haven't been able to replicate the problem since. So...I'll post again if it happens again, but for now the issue seems to be solved.

 

Ahhh. Deep Power Down (DPD). Makes sense.

Some systems don't handle DPD well.

Deep Power Down state (DPD)

So it was a BIOS setting? Imagine that...

 

If your using an ssd make sure it`s using the latest firmware, i use to get bsod when waking from sleep a firmware update fixed it for me.

John.

 

Although I'm still not sure if it reset or if that setting was enabled before; it's looking like it never was and it did reset.

That was actually one of the first things I did when I switched cases

 

Looking at it from a logical standpoint, all you changed was the case. To change cases, you transplant all the stuff from the old case to the new one. That involves unplugging all the components from the PSU, but not actually replacing or resetting anything.

-Your SSD had the same firmware after that it did beforehand. And it will be paired with the same mobo. So unless you damaged the SSD during transplantation, it's unlikely to be a culprit.

-Windows' settings are usually unaffected by such a changeup. But who knows what Windows could do if the drive it's installed on is completely unplugged. Or, like MidnightSun mentioned, it could be a setting within Windows which just happened to get changed when you did your swap. Totally unrelated to the changeover.

-Removing your motherboard from PSU power forced it to use the button battery to save the BIOS settings. If that setting in the BIOS is the cause, it could have been changed because the button battery has lost its charge.

Just don't pass it off as a phantom BSOD, though. Test and find the actual cause in case it happens again. That way you know what to look for next time.