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    Windows 8.1 Update Causing Mouse Issues

    Discussion in 'Windows OS and Software' started by WhatsThePoint, Nov 3, 2013.

  1. WhatsThePoint

    WhatsThePoint Notebook Virtuoso

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    From HotHardware:

    "Microsoft has several valid reasons why you should upgrade to Windows 8.1, which is free if you already own Windows 8. However, there's a known issue that might give some gamers pause before clicking through in the Windows Store. There have been complaints of mouse problems after applying the Windows 8.1 update, most of which have been related to lag in video games, though Microsoft confirmed there are other potential quirks.

    Acknowledging the problem is one thing, but Microsoft says it's also actively investigating the issues and working on a patch."

    http://answers.microsoft.com/en-us/...ading-to/85c28c06-b13c-43be-8282-88528c42e400

    Microsoft Admits Windows 8.1 Update May Bork Your Mouse, Promises a Fix - HotHardware
     
  2. Rodster

    Rodster Merica

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    Funny you posted this because I was about to do the same. I did a clean install and i'm using a Microsoft wireless mouse and for whatever reason the movement starts to lag and skip then it clears up. I'm just at the desktop.
     
    WhatsThePoint likes this.
  3. Mitlov

    Mitlov Shiny

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    Logitech wireless mouse here and no problems with lag. Hopefully they get this sorted soon for people who are affected.
     
  4. baii

    baii Sone

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    Mine lags abit when resume from sleep for 10 sec ish, but everything ok other time.
     
  5. hendrix

    hendrix Notebook Guru

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    I believe I'm getting this problem when I play Civ V.

    Another issue I'm having is that when I insert an HDMI cable and play a movie on the telly, the sound remains going through the laptop speakers rather than the TV soundsystem. I've been coping by directly plugging an audio cable into the laptop, but it's a little annoying, especially if I want to play it on a tv without a sound system.

    Is this a common problem and does anyone know of the fix?
     
  6. Rodster

    Rodster Merica

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    I'd like to add another problem both Windows 8/8.1 has introduced. It forces my 2009 Toshiba Satellite laptop to enter sleep mode at random times. I turned off sleep mode and even created a power plan, it doesn't matter.

    My only recourse has been to use the "DontSleep" utility. That disables sleep permanently until I exit out of the utility.
     
  7. saturnotaku

    saturnotaku Notebook Nobel Laureate

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    Noticed the same issue with a Logitech G602, compounded by the fact that the drivers are not fully compatible with W8.1. I ended up reverting back to vanilla Windows 8.
     
  8. TANWare

    TANWare Just This Side of Senile, I think. Super Moderator

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    IMHO with all the issues od 8.1 it is becoming more like a Vista failure as time moves forward. Now we have all the driver issues to go along with it as well.
     
  9. Mitlov

    Mitlov Shiny

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    These sorts of bugs are a short-term headache but will be patched soon. If I recall correctly, XP and 7 both had bugs at launch, but as soon as they were patched, people forgot about them entirely and regard both OSes as stable and bug-free.
     
  10. MidnightSun

    MidnightSun Emodicon

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    Not to mention the bugs present in OSX Maverick's initial launch. It's the simple reality that when you're releasing an update for such a large piece of software where everyone's usage patterns are different that something unexpected is going to break.

    What really matters is how fast the problems get fixed, not whether there were problems in the first place. There always are.
     
  11. TANWare

    TANWare Just This Side of Senile, I think. Super Moderator

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    You guys can try and downplay it but it is there. I am not saying they wont get fixed as even in Vista they did. The problem is the scale of the issues, even some entire OEM lines, such as Samsung, have issues...........................
     
  12. Pirx

    Pirx Notebook Virtuoso

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    Yeah, I just looked at the Sticky on top of the local Samsung forum here. Boy, that's one steaming pile of manure there. Yes, I'm sure Samsung had their share in this screw-up, but on the other hand there have been times when Microsoft was a bit more hesitant before they disabled the entire line-up of one of their OEMs with an OS update. Sheesh...
     
  13. TANWare

    TANWare Just This Side of Senile, I think. Super Moderator

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    Also the RTM was not the final release too. The final release was sent just days before it actually went out..................

    Edit; to be fair Samsung has had issues even with Windows 7 and latency that has just recently been fixed. This is why I only have a minimal install of Samsung's software........
     
  14. Mitlov

    Mitlov Shiny

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    I think the blame for incompatibilities between an OS update and OEM bloat has got to be laid squarely around the neck of the OEM, not the OS-maker. Samsung looooooooves bloat. They think it makes their devices unique, or something like that. The downside is, there's a lot more room for glitches when you update an OS. With their phone lineup, they deal with this for basically blocking all OS updates for non-flagship devices, and only giving one or two updates for flagship devices (my Galaxy S3 is still at Android 4.1.2). For their laptops, they apparently didn't do anything to make sure that their bloat would be compatible with 8.1.

    OEMs could have made their devices compatible with 8.1 if they spent even a little effort on it. Hell, my Vaio F23 is from 2011, and it runs perfectly with Windows 8.1. No glitches, no driver issues. Samsung could have done the same if they chose to do so.
     
  15. TANWare

    TANWare Just This Side of Senile, I think. Super Moderator

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    Windows, unlike Apple, has to deal with ALOT of different hardware and software vendors. They should because of just this release to the OEM's the finalized version of a software upgrade well ahead of general consumer release. So not all the blame here is Samsung's. Correctly though some is as they should have warned their consumers not to upgrade without further updates.

    I, like most out there, expected just a minor update over version 8.0 on the backend. We were expecting most of the update to the GUI and front end. This is why I stated I am glad there was no 7.1 or major backend update for 7.0 as I would not want to be in the same boat................
     
  16. Pirx

    Pirx Notebook Virtuoso

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    "Bloat" has nothing whatsoever to do with these problems, plus, as an aside, seeing a Sony user accuse other manufacturers of "bloat" is mildly funny, nevermind the fact that it is true that one could justly accuse Samsung of that failing. In addition, it is also true that Samsung is shipping (some of) their laptops in some seriously screwed-up software configurations. Thus let me emphasize first that I do believe that Mitlov does have some valid points here. Having said that, however, I would not absolve Microsoft entirely from all responsibility. In particular, requiring driver updates for what is essentially a Service Pack, but not providing these updates with the Service Pack is indeed something that can and should be criticized. I would also note that the fact that there are laptops that have no issues with the 8.1 upgrade does not mean that Microsoft, or the OS, is not at fault in those many cases where things went wrong.

    At the end of the day, however, it is true that none of us here have the insight to assign the blame to any single party with any amount of confidence. In this case, having a bit of experience with Samsung, there is no doubt in my mind that Samsung certainly shares a good amount of blame for this situation. That does not mean that Microsoft is without fault, see above.
     
  17. Mitlov

    Mitlov Shiny

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    Their modern machines are pretty light on bloat. This isn't a decade ago. More importantly though, Sony and Samsung had the same time frames here with the 8.1 update, and while Samsung's support for the OS update was by all accounts a train wreck, Sony's went seamlessly on both my machines. Could Microsoft have given more time? Yes. But if an OEM decided that a good owner update experience was a priority for the company, could that OEM figure out how to make the 8.1 update work seamlessly on their machines, including dated machines like my F23, in the time allotted? Yes.
     
  18. Tinderbox (UK)

    Tinderbox (UK) BAKED BEAN KING

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    I tried 8.1 but i got sick of compatibility warnings, and settings be moved to unfamiliar places and drivers needing to be updated, also i prefer the free iobit start 8 button to the 8.1 crippled one.

    John.
     
  19. Pirx

    Pirx Notebook Virtuoso

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    I'll take your word for it; the last Sony I had bought was indeed about a decade ago, and things were bad then. On the other hand, the Sammy I bought a bit more than a year ago wasn't bad at all. Yes, a few unneeded programs, but only maybe two or three of those. Otherwise, on this one our opinions seem to be close.
     
  20. TANWare

    TANWare Just This Side of Senile, I think. Super Moderator

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    Samsung is not too heavy on bloat but does have its proprietary stuff for features.
     
  21. ajnindlo

    ajnindlo Notebook Deity

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    I have heard that this can fix the lag issue in Win 8.1.

    1) Right click the EXE of the game in question.
    2) Go to properties
    3) Go to the compatibility tab
    4) Check "run this program in compatibility mode for" and select "Windows 8."
    5) Check "disable scaling on high DPI settings."
    6) Check "run this program as an administrator."
     
  22. KLF

    KLF NBR Super Modernator Super Moderator

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  23. ajnindlo

    ajnindlo Notebook Deity

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    This is like a hack. This only fixes it for certain specific games. And the instructions tell you that you need to edit the registry for every game that has the issue that is not on their short list.

    The short list is

    Call of Duty: Black Ops
    Call of Duty: Black Ops - Multiplayer
    Call of Duty: Black Ops II
    Call of Duty: Black Ops II - Multiplayer
    Call of Duty: Black Ops II - Zombies
    Call of Duty: Ghosts - Multiplayer
    Call of Duty: MW2
    Call of Duty: MW2 - Multiplayer
    Call of Duty: MW3
    Call of Duty: MW3 - Multiplayer
    Call of Duty: MW
    Call of Duty: MW - Multiplayer
    Counter Strike: Global Offensive
    Counter Strike: Source
    Deus Ex : Human Revolution
    Deus Ex : Human Revolution Director's Cut
    Hitman Absolution
    Hitman Sniper Challenge
    Half Life 2
    Metro 2033
    Portal
    Tomb Raider
     
  24. Mitlov

    Mitlov Shiny

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    That makes sense. I hadn't had any issues, but I'd only played Borderlands 2 since upgrading.
     
  25. Mitlov

    Mitlov Shiny

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    Just booted up Mass Effect 3 and noticed some bizarre mouse behavior; the pointer hit an invisible barrier when I tried to move it into the bottom 20% or right-most 20% of the screen. Also, where the pointer was didn't line up with where a selected box was, preventing me from clicking on anything.

    Not sure this is the same issue; EA is not exactly known for bug-free products and this may be unrelated to the 8.0-->8.1 update. But wanted to toss it out there.

    EDIT: A bit more testing. Mass Effect 3 (via Origin) has the issue; Dragon Age 2 (via Origin) has the issue; Kingdom of Amalur (via Origin) does not have the issue; Bad Company 2 (via Steam) does not have the issue. Neither EA nor the Origin game service are a common thread, but BioWare is. I wonder if BioWare games don't play nicely with Win 8.1?
     
  26. Mitlov

    Mitlov Shiny

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    False alarm on my mouse issue. Turns out BioWare games just don't like 125% scaling. I set my Vaio F23 back to 100% scaling and they both operate fine. Not a Windows 8.1 issue after all.
     
  27. ajnindlo

    ajnindlo Notebook Deity

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    Well, Windows 8.1 did change how it did scaling. Are you sure it is not a Windows 8.1 issue? I hope it isn't...
     
  28. Mitlov

    Mitlov Shiny

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    I don't recall whether the games had trouble with 125% scaling before I upgraded the F23 to 8.1; it's been at 100% scaling for most of its life. Regardless, the games now run perfectly, with no mouse issues, so long as I've got the F23 set to 100% scaling.

    One thing that's nice in 8.1 is that you don't have to log off to change the scaling percentage, so I don't have to save and quit out of all my Word documents. It's not a feature I use daily, so it's not a huge difference, but it's still nice.
     
  29. Giant23

    Giant23 Newbie

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    Mitlov , did you have any problem with setting your led backlight in windows 8.1 ?

    Or was it not a problem in your Vaio?
     
  30. Mitlov

    Mitlov Shiny

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    Never had any issues with that. The only issue I have is slight image retention when switching screens, but that fades quickly. And otherwise, in terms of sharpness, color, and viewing angles, it's the best screen I've ever had.
     
  31. Giant23

    Giant23 Newbie

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    No I wanted to ask you if yad any problems with switching off the keyboard backligt in windows 8?

    I installed windows 8 some months ago windos 8, but I couldn t switch off the keyboard light ,because the vaio control center for windows 8 had not the funtion to switch off the keyboard light?
     
  32. Mitlov

    Mitlov Shiny

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    My options for controlling keyboard backlight when plugged in and when still on battery are still in the Vaio Control Center in Win8.1.
     
  33. Giant23

    Giant23 Newbie

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    Last question from which site have you got the vaio control center driver for windows 8.1 ?
     
  34. Giant23

    Giant23 Newbie

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    Last question from which side have you got the vaio control center driver for windows 8.1 ?
     
  35. Mitlov

    Mitlov Shiny

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    I don't remember now. I followed the directions on Sony's site for upgrading from 8.0 to 8.1, which involved uninstalling some of Sony's software before the upgrade.