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    Windows XP Pro Problems

    Discussion in 'Windows OS and Software' started by notebooknewbie, Oct 1, 2005.

  1. notebooknewbie

    notebooknewbie Notebook Enthusiast

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    I'm not sure I posted this in the right section but... Recently I have been experiencing problems with Windows on my computer. I would receive a blue screen with various messages such as BAD_POOL_CALLER and PFN_CORRUPT. I uninstalled my antivirus programs but I still receive the same messages.

    At one point I was unable to even load my computer. I would just receive a black screen. I am a novice, but I decided to just reinstall everything on my computer from scratch. It was fine until I recently started getting the messages again. I think I may have improperly installed Windows because I used to have a C Drive and D drive was something else. Now the D drive is the DVD drive so I know something is wrong.

    If anyone can help it would be greatly appreciated.
    Thank You.
     
  2. Budding

    Budding Notebook Virtuoso

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    The BAD_POOL_CALLER and PFN_CORRUPT are both memory errors, it could mean that your RAM is broken. Try changing the RAM.
     
  3. notebooknewbie

    notebooknewbie Notebook Enthusiast

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    My notebook is a brand new dell purchased about 2 months ago. Are there any other possible reasons, or is this the only one?
     
  4. Charles P. Jefferies

    Charles P. Jefferies Lead Moderator Super Moderator

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    Hm. Well, are you sure that it is not possible to boot into Windows? Because if you can, I would recommend running MemTest - it tests your memory for errors.

    But, if you can't boot, then call Dell, and have them replace the memory. ;)
     
  5. notebooknewbie

    notebooknewbie Notebook Enthusiast

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    well i tried the memtest and it did not find any errors. A little while later I received the message IRQL_NOT_LESS_OR_EQUAL and then another blue screen with the message: A problem has been detected and windows has been shut down to prevent damage to your computer. I can start windows. At times it shut downs on its own and gives me this message. I do not know what is wrong with it.
     
  6. Charles P. Jefferies

    Charles P. Jefferies Lead Moderator Super Moderator

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    Hm. I suggest doing a full reinstall of Windows - format the drive and everything. If you still have problems after you do that, then you know it is not a Windows problem - it has to be in the hardware. :confused:

    I'd call Dell anyway to see what they say. Not like it costs anything. ;)
     
  7. Dissatisfied

    Dissatisfied Notebook Consultant

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    Cal Dell's techical support. I think that even if you chose the least amount of support, you have 3 months free.
    When you get a blue screen write down the full error message (i.e. the numbers) not just the message.
    I got IRQL not less than equal several times; in my case it was drivers (I think; I am not sure because my machine had so many problems that they are all jubled up in my memory)
     
  8. hassanx

    hassanx Newbie

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    yeh, i remember getting the blue screen for irql not less or equal and it was something to do with drivers... as mentioned b4 reintall windows on a formatted drive. good luck!