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    Windows crashing for no reasons

    Discussion in 'Windows OS and Software' started by abdullah_mag, Mar 13, 2013.

  1. abdullah_mag

    abdullah_mag Notebook Evangelist

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    ****NOTE: please check my latest comment.****

    I'm not sure where to post this, this seemed the most appropriate place.

    I have an Alienware m17, Windows 7 64bit, Nvidia GTX 675m, i7 3720QM 2.6 ghz, and 16gb Ram.

    My problem is that i'd be playing/browsing and all of a sudden i get a black screen and my audio freezes, a few seconds later my windows restarts, and the only thing it's reporting to me is "Windows has recovered from an unexpected error" (check attachments).
    error1k.png error 2.PNG error 3.PNG error 4.PNG

    Details:
    A week ago i was playing Guild Wars 2, and i had my team speak 3 running, and i updated TS3 at that time because a channel had required a newer version to connect, so i updated.

    after that my windows crashed twice within 3 minutes, so i immediately uninstalled TS3.

    a few days later i was running on battery (low load on hardware) only browsing, and suddenly my windows crashed again, today my windows crashed twice.

    These crashes occur at intervals of 2.5~3 hours, and i tried everything i can; I ran Disc Error checks, de-fragmented my drives, did disc and registry cleanups, i ran malware and antivirus scans, i even had to restore my PC to a time prior to having any of these problems.

    My temperatures are normal, and while the computer is running it does not exhibit any symptoms of faulty hardware, everything performs the same as it always did, alsoI updated my video card drivers just in case.

    Can someone help me with this please??, i use my laptop for all my work and i have nothing else to use other than it, i'm literally panicking here.
     
  2. Prostar Computer

    Prostar Computer Company Representative

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    Sounds like you took logical troubleshooting steps to assess and fix the problem (to no avail though, unfortunately). At this point I would say it's software related and not hardware related. Check your minidumps - you can use WhoCrashed found in this guide to help you decipher them, which will clue you and/or other NBR users in on what's causing the crash.

    You can also try repairing Windows if you have your installation media.
     
  3. abdullah_mag

    abdullah_mag Notebook Evangelist

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    i have 2 drives, windows is on C drive, my data is on B drive, am i going to lose everything on B drive if i repair my Windows?
     
  4. Abidderman

    Abidderman Notebook Deity

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    No, if your OS is on one disk and data on another, just make sure you repair the correct disk.
     
  5. TANWare

    TANWare Just This Side of Senile, I think. Super Moderator

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  6. abdullah_mag

    abdullah_mag Notebook Evangelist

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    i said Drive not disc, i have 2 TB HDD, split between 2 Drives, drive C is for OS, drive B for my stuff.
    so did you mean Disc of Drive?
     
  7. Prostar Computer

    Prostar Computer Company Representative

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    Abidderman said dis k, not dis c.

    Disk = storage drive, and refers to the platters/"disks".

    Disc = optical media.

    The Windows repair will not erase your data - especially if you're applying it to the OS drive and not your B drive for data.
     
  8. abdullah_mag

    abdullah_mag Notebook Evangelist

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    i have run AlienAutopsy gaming tests, and here are the results.

    note: i skipped everything that runs fullscreen 3d graphics since i seem to only crash when i am in full screen or after an unknown time of video.
     

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