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    Windows live messenger won't install??

    Discussion in 'Windows OS and Software' started by robclarke6, Aug 13, 2009.

  1. robclarke6

    robclarke6 Notebook Enthusiast

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    Hi guys, just downloaded the latest Windows Live Messenger install package. Tried to install it, but the "preparing to install" message appeared for 3-4 minutes. Then an error message appeared telling me I wasn't connected to the internet and that installation couldn't continue. However, I am connected to the internet (on a wireless network) and I am running XP SP3, and my computer certainly meets all the requirement for Windows Live Messenger. So, I don't really know whats wrong?? Anybody got any ideas?
    Thanks guys
     
    robclarke6, Aug 13, 2009
    #1
  2. jackluo923

    jackluo923 Notebook Virtuoso

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    Did you uninstall internet explorer? Are you using proxies? Did you set the proxies in Internet explorer?
     
    jackluo923, Aug 13, 2009
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  3. robclarke6

    robclarke6 Notebook Enthusiast

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    i haven't uninstalled Internet explorer, but I don't use it so don't know if use any proxies :S?? How do you "un-set them"?
     
    robclarke6, Aug 13, 2009
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  4. robclarke6

    robclarke6 Notebook Enthusiast

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    does anybody know how to fix this??
     
    robclarke6, Aug 13, 2009
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  5. Sahugani

    Sahugani Notebook Consultant

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    i would suggest using a different instant messaging program such as digsby or pidgin. but if you are dead set on this you could contact Microsoft and see if they can help you.
     
    Sahugani, Aug 13, 2009
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  6. EnterKnight

    EnterKnight Notebook Evangelist

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    Open Internet Explorer. If you never configured it, do so.
     
    EnterKnight, Aug 13, 2009
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  7. de.1337

    de.1337 Notebook Evangelist

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    Here are some instructions to check/change your proxy settings
     
    de.1337, Aug 13, 2009
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  8. robclarke6

    robclarke6 Notebook Enthusiast

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    thanks for that, but what do i change them to?? I've had a play about with them and windows live still isn't installing. Still says "preparing the installer" for like 5 minutes and then stops and says im not connected to internet?? do i need to change proxy settings to a certain setting?
     
    robclarke6, Aug 14, 2009
    #8