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    Windows photo gallery and live photo gallery keep crashing

    Discussion in 'Windows OS and Software' started by julio99, Jul 8, 2008.

  1. julio99

    julio99 Notebook Guru

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    When I click on Either one of the photo gallery sites to view my pictures within about 5 seconds the sit crashes and I get the message about windows closing the program and notify me if a solution is available. I was checking Nero to see if there was a problem there that would cause the photo gallery to crash and Nero threw something back at me about interaction within nero caused by vp6dec.ax . I believe that is from On2 technologies. I'm lost. Hope someone can help.
     
    julio99, Jul 8, 2008
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  2. flipfire

    flipfire Moderately Boss

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    Try cleaning out your registry with CCleaner

    Also try re-installing Nero if you believe it is causing the errors
     
    flipfire, Jul 8, 2008
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  3. julio99

    julio99 Notebook Guru

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    it seems it was the "Quicktime" codec that was not allowing the program to run. The lack of I should say. I deleted my K Lite codec package and then went to windows photo gallery and I was told I could not view any videos or such until I had the proper codec. The site actually guided me to the Quick Time Site where I dwnloaded the free quick time package and went back to Photo Gallery,opened the site and everything stayed stable.
     
    julio99, Jul 8, 2008
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