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    Windows update error: IE8 will not open.

    Discussion in 'Windows OS and Software' started by Nick, Oct 2, 2012.

  1. Nick

    Nick Professor Carnista

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    Hi All.

    My dad started installing updates on his laptop, but decided he couldn't wait for them to install. So, he power the machine down, mid update. After I managed to get it to boot into Windows, I found the only programs that didn't work were Microsoft Security Essentials and Internet Explorer 8. Apparently, those two were being updating when he suddenly powered it off. I managed to MSE working, but IE8 won't open at all. I think it was being updated to IE9 when the power was cut.

    I went into installed updates, and the IE9 update is installed. But, if you look at the picture I attached, the IE8 icon is still on the task bar. When I tried to uninstall the IE9 update, it fails(see attached picture).

    Is there anything else I can do? My dad hates IE9, so restoring IE8 would be best. But, if all else fails, IE9 will do.
     
  2. Nick

    Nick Professor Carnista

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    Screenshot

    Sent from my SGH-T999 using Tapatalk 2
     

    Attached Files:

  3. JOSEA

    JOSEA NONE

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  4. Nick

    Nick Professor Carnista

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    Thanks JOSEA :)

    I downloaded and tried to install IE9, and it starts to install, but then closes without an error code.

    I'll try running the IE8 installer tomorrow. He's running Windows 7 Pro X64(Vostro 3750).

    I greatly appreciate your help :)

    Sent from my SGH-T999 using Tapatalk 2