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    any good free remote assistance problem?

    Discussion in 'Windows OS and Software' started by lucirz, Oct 12, 2009.

  1. lucirz

    lucirz Notebook Consultant

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    ok dell tech support used some remote assistance problem to acess my computer and fixed some stuff for me. i was wondering if there were any free remote assistance problem out there that has the ability to let me control the keyboard and mouse of another computer and also let me see everything on the other computer's screen. the reason im asking is that my little is dorming and i want to be able to connect to him to fix any problems he has. we both have windows xp.
     
    lucirz, Oct 12, 2009
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  2. surfasb

    surfasb Titles Shmm-itles

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    Check out TeamViewer and LogMeIn.
     
    surfasb, Oct 12, 2009
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  3. makaveli72

    makaveli72 Eat.My.Shorts

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    ^^^ TeamViewer
     
    makaveli72, Oct 12, 2009
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  4. lucirz

    lucirz Notebook Consultant

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    k thanks, and we both have to install the app right?
     
    lucirz, Oct 12, 2009
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  5. lucirz

    lucirz Notebook Consultant

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    also could i be hacked easily if i use this program? i don't want other people other than my problem accessing my computer.
     
    lucirz, Oct 12, 2009
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  6. newsposter

    newsposter Notebook Virtuoso

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    any of the vnc client/servers.....
     
    newsposter, Oct 12, 2009
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  7. Bog

    Bog Losing it...

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    CrossLoop is my favoured solution since it is extremely simple to use.
     
    Bog, Oct 12, 2009
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  8. gerryf19

    gerryf19 I am the walrus

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    I like team viewer the best...it seems to be down tonight though....

    another option is to install live mesh on both computers.

    As for security issues--any time you open a window (metaphorically), something can fly in--that applies to opening a browser, email, etc.


    Teamviewer and crossloop have the benefit of not being on all the time--live mesh does not require someone to be at the other machine to let you in (as do some other solutions like log me in, etc), but for simplicities sake, nothing is easier than live mesh
     
    gerryf19, Oct 12, 2009
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  9. DetlevCM

    DetlevCM Notebook Nobel Laureate

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    Another Vote for TeamViewer :)

    About the "constantly running" - you can instal Teamviewer and have it run constantly, but in this case you can chane the password to something static (make sure its long enough and secure) or have a longer dynamic password.

    TemaViewer can be run as "installed" on both computers or as a "mobile" application.
    So you can use it without installing it.

    One more note - TeamViwer does not allow me to control Kaspersky for example - I think on the same basis, it may not be able to control UAC.
    But for that you have a phone/skype and the person at the other end :)
     
    DetlevCM, Oct 13, 2009
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