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    Blue screen....

    Discussion in 'Windows OS and Software' started by Vtec503, Aug 28, 2009.

  1. Vtec503

    Vtec503 Notebook Enthusiast

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    My computer getting a blue screen and it says something like "physical memory dump". I'm using a Sony Vaio FW-390 on Vista Home Premium 64bit. Can someone please tell me why I'm getting this screen and how I can fix it? Thank You
     
    Vtec503, Aug 28, 2009
    #1
  2. DetlevCM

    DetlevCM Notebook Nobel Laureate

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    Well, the physicasl memory dump just means it dumped the memory to the HDD - if you can get the data from the memory dump some people should be able to help.

    Else - try to get the error code - it tends to be rather useful.

    (There are plenty of possible reasons for a BSOD (blue screen of death))
     
    DetlevCM, Aug 28, 2009
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  3. makaveli72

    makaveli72 Eat.My.Shorts

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    Checking your Event Logs would be a good place to start. Go to the Start menu and type the word Event. Click on the program to the top of the list to start the app. and browse through the Windows Application and System Logs for errors in yellow and especially red that may pertain to the same error you got.

    To make it easier to pinpoint, you might even want to clear the logs by right clicking on Application for example and select Clear Log... (no need to save). Then wait for the system to repeat the BSOD and check the Event Viewer again for errors.

    When you double click the error you should take note of the Event ID and read what the error states. Also, clicking the Microsoft link may (ever so often) lead to a possible solution. If not you could enter the Event ID and a short statement of the error in google to find a possible fix. (You can also post that info. here for more help)
     
    makaveli72, Aug 28, 2009
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  4. comrade_commissar7

    comrade_commissar7 Notebook Evangelist

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    Try booting up your notebook in BIOS mode by pressing f1, f2, del or the assigned key leads you to a black or blue screen. Check if your BIOS display a memory in MB or GB and see if it matches your hard disk' memory. If no memory was detected like displaying 0MB or 0GB, then it simply means that your hard drive crashed just like what happened to me. If that's the case, you have to purchase a new hard disk (IDE for old notebooks, SATA, eSATA, or SSD).
     
    comrade_commissar7, Aug 29, 2009
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