can't update vista

when i try to update by downloading from the windows updates, it gave me error and says that i need to change or restart the "background intelligent transfer service (BITS)".

so i went under administrative tools > service as guided by the troubleshooter, but i can't see the BITS service in there. so there's no way i can change or restart that service.. is my windows defective or i have to go somewhere else for it?
my other computer with the same windows vista doesn't have this problem..

any ideas?

 

When you click Start --> Run --> Services.msc you don't see the service in the list?

 

yea.. it's not in the list

 

Do you have the following key in registry?
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BITS]
or
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet01\Services\BITS]

You can look with Start --> Run --> regedit

 

yes, both are there

 

If you go there:
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BITS]

What is the data value of "Start" key? 0x0000000?

 

under BITS folder i have: parameters, performance and security.
neither of those inside i can find the "start" value..

 

It's not under BITS...it's when you click BITS itself

 

samething... can't see "start"

 

Do you have "type", "description",etc.? (it's not a folder...it's on the right pane, under columns "name", "type" and "data")

 

here's a pic of what i have in BITS

 

I don't know if it's because you have Vista but I think that you should have "Start" under column "Name".

I suggest you to try the following: add a new reg_dword named "Start" (right-click on right pane --> new --> dword) and double-click on it after it's created to set a value of "2" which means "automatic start"

Backup your registry before doing any change if you're unsure

 

Don't add that

Look at his picture--DelayedAutoStart=x0000001

Vista sets the service to start after a short time to increase speed up of starting.

BITS is broke
if you have 64-bit Vista, download and run the following
http://www.microsoft.com/downloads/...15-e97b-46a6-ab7e-4f89fff4d8af&DisplayLang=en

if you have 32-bit vista, download and run the following
http://www.microsoft.com/downloads/...60-4045-435b-b165-2c1496cd94a4&DisplayLang=en

 

Is Delayedautostart new with Vista?

 

Yes it is....some vista services are delayed, some are not,,,,actually, it's possible there could be an automatic start entry in there as well (both entries), but if it should be in there, then the BITS repair tools above should insert those values.

I do not have a VISTA machine with me right now.

If you would like, go here and download the default services START settings for your version of Windows...just a registry patch to insert the correct values.
http://www.blackviper.com/WinVista/registry.htm

 

That's the website I was reading...

Anyway, I think that "delayedautostart" requires "start" and delayed or not, hpl912's BITS service never starts so there is a need to add "start"

 

You may be correct...my preference is to let the automatic tool deal with it (as there are a number of other settings that could be causing BITS to fail), rather than having someone poking in the registry.

I've used the BITS repair tool in the past to good effect.

That said, I should not have interfered while you were assisting him. A breach of protocol on my part. You obviously have the situation well in hand

 

It's just because I interpreted it at first like if you said "Don't listen to him. He's not right." but I know that's not what you meant

I'm not an expert of the BITS service or of the registry. You can give your advices

I agree with you that hpl912 should try the automatic tool first and then we'll see if everything is ok...if the tool can get the job done then it's safer and it can solve automatically other problems at the same time

 

looking back on it, I read it that way, too...(embarrassed)

I was just doing too many things at once and it came out wrong....

 

Her is what that registry branch looks like under Vista. (see attached)

Gary

 

thank you guys for all the help.

i tried the download from microsoft gerryf19 provided about the BITS, after downloaded and runned, it popd an error and didn't installed.

as for John B's suggestion by adding the "Start", it just worked! just finished updating my windows.