claro virus

Hello,

I got the claro search virus. Has anyone got it as well and how do i get rid of it? My avast free virus scanner doesnt see it or doesnt bother bout it.
thanks,
Daniel

 

I would go with the suggestion by Bill Smithers here Removing claro search malware - Microsoft Community (Key is booting into safe mode with whatever version of windows you have) + using Rkill RKill - CNET Download.com then running any scans in safe mode with networking also.

 

Have you tried a boot scan with max sensitivity?

 

The best virus removal method is always a format + reload, simply because you can "remove" or quarantine a virus, but it may have still damaged integral system files.

Here is a virus removal guide if you would like to peruse a thorough removal practice: MajorGeeks Support Forums - View Single Post - READ & RUN ME FIRST Malware Removal Guide (incl. spyware, virus, trojan, hijacker)

 

Hi,I'm from Claro search support team!
Claro search is not a bowser hijacker, however, if you wish to remove it, it is very easy to uninstall. please follow this link: How to Remove Claro-search to get full and quick instructions.
In case you need more, feel free to contact us at: [email protected], we'll be glad to help you with any issue!

 

If isearch Claro is an installed program and not a simple extension, then the steps claro_search has provided will only remove the default search engine, start up page, and new tab page. It will not "remove" Claro from the hard drive. There is a lot of fuss about this and removal process, especially on the Norton community site.

Removal/quarantine will require virus removal software. Refer to the link I provided above and that should do it - although as I stated, the best removal is a re-installation (but this is more so recommended in severe cases of infection).