I'm trying to restore my win 8 (upgraded to 8.1) laptop to factory settings in settings/change PC settings/recovery/remove everything and reinstall windows/get started.
An error message pops up saying "some files are missing. Your windows installation or recovery media will provide these files."
I tried resolving this problem by following options 1 and 2 in the below link. Didn't work. I don't have a media disk (no disk drive even), so can't try option 3. tried refreshing pc too - doesn't work either.
I called my computer manufacturing company for a recovery disk and said they don't have them for win 8 laptops.
Any other suggestions on how I can get my restore to factory settings working again?
Thanks.
How to fix "Insert media": Some files are missing... in Windows 8
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Maybe something in this thread can help?
http://forum.notebookreview.com/win...ows-8-1-clean-your-windows-8-upgrade-key.html -
error missing files, insert recovery media for win 8
Discussion in 'Windows OS and Software' started by heehee62, Nov 17, 2013.