"ghost" user account - help!

I have an acer aspire one 11 inch netbook which had been a display model. When I started it up it had a user account called KIOSK, which I deleted (had to phone the store for the password), and created my own account as administrator.
But the KIOSK account still shows up. The workaround is I have to click on switch user, then log on into my own account. but obviously I'd like to get rid of the KIOSK account!
When I search my computer KIOSK shows up as a file folder. I've tried deleting it but the system tells me I do not have the authority to do so.
Any ideas? I've tried shredding this file with my McAfee shredder, but it won't let me do that either.
I don't want to reset my netbook to factory settings as I already have everythign set up, and all my files transferred from my previous laptop.
HELP!!!

 

Welcome to NBR, For win 7 - login with your admin account - control panel - user accounts - manage another account - choose KIOSK and delete the account.
Also since it was a display model run a full virus scan just to be safe.

 

No. I guess I did not explain fully. As I mentioned, I already did that.. When I go to user accounts only my account shows up, but if I shut down my computer, then restart it, it shows the user account as KIOSK. Then I have to switch users and logon as myself, which is annoying.
think there are some files from this previous user account still on my hard drive, but the system won't let me delete them. It might be a registry problem?

 

can you take it back to the shop where you bought it and ask them to log in and then delete the user themselves.
it should have been wiped clean for you so for the inconvenience they should give you some freebees (worth a try anyway).

 

well they weren't helpful when I phoned to get the password the guy gave me the wrong info. With a capital letter; turned our to be not the case. I can try that but I have my doubts I really would rather fix it on my own..

 

Reinstall windows its better than having a display model with whatever they had installed on it.

Sent from my MB860 using Tapatalk 2

 

If they aren't helpful get a full refund and tell them they are providing poor customer service.

 

I agree with squee666 - a fresh install is a safer bet, just a little time consuming and tedious (but then, how tedious it's proving to get rid of this account).

You can try disabling the account through the command prompt, using the command: net user KIOSK /active:no
Then enable the built-in Administrator account: net user Administrator /active:yes
Log out (or reboot), log into Administrator account, and try removing the KIOSK account from the users app within the Control Panel again.