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    hey, anyone up for a little troubleshooting?

    Discussion in 'Windows OS and Software' started by yuio, Mar 13, 2009.

  1. yuio

    yuio NBR Assistive Tec. Tec.

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    Ok, first off specs in sig...

    Issue: Windows Vista x64 refuses to load completely

    What I am doing:
    Press power buttion and post > pass
    select "windows" in GRUB > pass
    Windows splash > pass
    Windows log in > pass
    after sign in > frozen, just a white screen the hard disk light 'flickers' every 3-4 seconds...

    I managed to get into safe mode once. but now it won't finish loading that either.

    here the funny part, it's not hardware... atleast I doubt it... Ubuntu 8.10 works flawlessly... and I could load windows this morning, just not now. I have made NO hardware changes, NO Software changes in over a week.

    any ideas?

    so far I have tired with both battery in, ac power, both, all the same result.
     
  2. gengerald

    gengerald Technofile Extraordinaire

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    There are a couple of recovery options. The one I would NOT use is a repair install...I have tried it twice and both times it caused major issues during after. Have you tried the start-up repair utility on a Vista install cd? Possibly a check disk as well. I guess safe mode is not working as well? I have seen Vista hang for a while after log-in, but it has usually completing within 60 seconds (max).
     
  3. yuio

    yuio NBR Assistive Tec. Tec.

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    I'm just looking for my windows disk... and I'll try the repair... it's been haning for about 10minutes now...
     
  4. yuio

    yuio NBR Assistive Tec. Tec.

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    found the disk... "Start up repair could not find any problems".

    any other ideas?

    worst case I could re-install, but I'm trying to avoid that.
     
  5. gengerald

    gengerald Technofile Extraordinaire

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    So safe mode and/or check disk? You can run check disk via command line from that same repair area of the DVD if you cannot get into safe mode. If you can get into safe mode, check your logs.
     
  6. yuio

    yuio NBR Assistive Tec. Tec.

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    Safe mode does not work at all(well it gets to the desktop and freezes)

    Check disk is running... it looks ok, but I'll try and boot now...

    so far no luck, check disk found nothing significant from what I can tell. and it still won't boot.
     
  7. Bog

    Bog Losing it...

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    Have you applied any Windows Updates lately?
     
  8. yuio

    yuio NBR Assistive Tec. Tec.

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    yah, on Tuesday... I remeber, because I lost an hours worth of work when it restarted itself... there was an update availible this morning but I didn't install it.
     
  9. Bog

    Bog Losing it...

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    Hmm, well if it was applied that long ago then your problem isn't likely caused by it. If there are no more suggestions, you may want to install Windows again.
     
  10. entropy.cz

    entropy.cz Notebook Evangelist

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    one more idea... antivirus could have detected & quarrantined some file vital for correct windows startup. AV can be updated several times a day, so that it most probably was also shortly before the issue happened. but the stupid thing about this theory is that if you cannot boot even in the safe mode, you probably won't find out which file is missing in such case...
     
  11. yuio

    yuio NBR Assistive Tec. Tec.

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    I though about it being a virus etc. but your rigth even if it is, there is nothing I can do if I can boot my computer...
     
  12. nobscot6

    nobscot6 Wise One

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    it could have been the windows update. It hosed my system and I had to remove TrueCrypt, start in safe mode and remove the 2 windows updates. They were both Security updates for Vista x64, dtd 10 Mar 09.

    Now it is again working beautifully...... But, it only happened on 1 of my 4 machines.....
     
  13. yuio

    yuio NBR Assistive Tec. Tec.

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    sounds great... I can't boot into safe mode...
     
  14. gengerald

    gengerald Technofile Extraordinaire

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    Possibly create a Windows Live CD (I think its called BART) to go through and uninstall those updates. I have never done it, but I have heard it is possible and useful to some users. Not sure how it would work with vista, if it is even supported.