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    iTunes account problems and Vista 64-bit

    Discussion in 'Windows OS and Software' started by kozzney, Apr 19, 2008.

  1. kozzney

    kozzney Notebook Evangelist

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    Whenever I try to sign in to my iTunes account to listen to previews of songs, or download album artwork, or just to authorize my computer to play purchased songs, iTunes crashes. I just click on the "Sign In" button and immediately Windows pops up with an error saying

    "iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

    There are no more details or anything; just the "Close program" button. This problem started after I upgraded from x86 Vista Home Premium to x64 Vista Business. I've downloaded the latest version, and have tried reinstalling it several times.

    Anyone know what's up?
     
    kozzney, Apr 19, 2008
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  2. Budding

    Budding Notebook Virtuoso

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    Tried running it in compatibility mode? Although I doubt that will solve your problem. I'm assuming you're running version 7.6 of iTunes?
     
    Budding, Apr 19, 2008
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  3. kozzney

    kozzney Notebook Evangelist

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    Thank you Budding! I played around with the settings under iTunes Properties -> Compatibility, and ended up checking the box "Run this program as an Administrator." That solved my problem right there! Thanks!
     
    kozzney, Apr 19, 2008
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