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    iTunes and Vista... why won't it work

    Discussion in 'Windows OS and Software' started by cbs2186, Aug 9, 2007.

  1. cbs2186

    cbs2186 Notebook Guru

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    I tried to run iTunes, which was working yesterday morning, and I get the following message:

    iTunes has stopped working
    *Windows can check online for a solution and close the program
    *Close the Program

    Additional Details:
    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: iTunes.exe
    Application Version: 7.3.2.6
    Application Timestamp: 46aaaf89
    Fault Module Name: StackHash_03ef
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 00000000
    Exception Code: c0000005
    Exception Offset: 6c694620
    OS Version: 6.0.6000.2.0.0.768.3
    Locale ID: 1033
    Additional Information 1: 03ef
    Additional Information 2: 76fb0b771e8a044a308c61f623ad1674
    Additional Information 3: fd0e
    Additional Information 4: 9a1da25e8d569d780a90cc3cc405d7ca


    **********

    Having windows check online does nothing. I removed iTunes and reinstalled a more up to date version, and I get the same error. Any ideas?

    Thanks!
     
    cbs2186, Aug 9, 2007
    #1
  2. Matt

    Matt Notebook Deity

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    I had the same problem, but simply rebooting solved it... if you reinstalled iTunes and that didn't work, I doubt rebooting will.

    Try running it in XP compatibility mode?
     
    Matt, Aug 9, 2007
    #2
  3. qhn

    qhn Notebook User

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    i recommend u re.install version 7.2

    cheers ...
     
    qhn, Aug 9, 2007
    #3
  4. cbs2186

    cbs2186 Notebook Guru

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    Well, I tried using the old version, I tried rebooting, I tried XP Compatibility, nothing seems to be working. Any other ideas?
     
    cbs2186, Aug 9, 2007
    #4