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    iTunes trouble

    Discussion in 'Windows OS and Software' started by AmazingGracePlayer, Feb 13, 2008.

  1. AmazingGracePlayer

    AmazingGracePlayer Notebook Deity

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    Hello everyone,

    This just started today, whenever I turn on iTunes, it automatically goes to my movies. And then, when I click on a movie to play, the images move, but there's no sound. When I open my music files, there's no sound either (the play bar doesn't move, so it's like always pausing at 0:00). In addition, Windows Media Player and VLC player can play all my movies, but there's no sound.
    Youtube videos and windows system sounds are perfect.

    Anyone know what I should do?

    Thanks
     
    AmazingGracePlayer, Feb 13, 2008
    #1
  2. kegobeer

    kegobeer 1 hr late but moving fast

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    I would deauthorize the computer, remove iTunes, then reinstall iTunes and authorize the computer.
     
    kegobeer, Feb 13, 2008
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  3. AmazingGracePlayer

    AmazingGracePlayer Notebook Deity

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    I don't have an iTunes account, and I tried reinstalling it, but it doesn't work...
     
    AmazingGracePlayer, Feb 13, 2008
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  4. kegobeer

    kegobeer 1 hr late but moving fast

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    What version of iTunes are you using? Are you running Vista or XP? What were you doing yesterday that might have had an effect on iTunes? Did you install a codec pack or another application, or perhaps remove an application or a driver?
     
    kegobeer, Feb 13, 2008
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  5. pixelot

    pixelot Notebook Acolyte

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    It sounds like a problem with the codecs the media players are using for your movies. Evidently you have the FLV codecs for YouTube videos, but not those that the media players use for your movie formats. Hmmmm.

    \\edit

    You could try Googling and downloading ffdshow. Maybe if you run it and let it install its codecs in the registry, the movies will work, as I think the media players will access the codecs.
     
    pixelot, Feb 13, 2008
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  6. AmazingGracePlayer

    AmazingGracePlayer Notebook Deity

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    I fixed it. I went to control panel and opened Sounds. Then it told me that there's some sort of enhancement turned on and asked me if I want to turn it off. I said yes, and then everything worked again.
     
    AmazingGracePlayer, Feb 13, 2008
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  7. kegobeer

    kegobeer 1 hr late but moving fast

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    Glad you figured it out.
     
    kegobeer, Feb 13, 2008
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  8. pixelot

    pixelot Notebook Acolyte

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    Oh yeah, I remember someone else had that problem before.
     
    pixelot, Feb 13, 2008
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