The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    invalid product key

    Discussion in 'Windows OS and Software' started by howitzer, Jan 30, 2007.

  1. howitzer

    howitzer Notebook Enthusiast

    Reputations:
    0
    Messages:
    35
    Likes Received:
    0
    Trophy Points:
    15
    Hello everyone,
    i'm new with this laptop so please bear with me.i'm using my old dying windows 98 to type this.i purchased an HP laptop and it was delivered yesterday.I've tried and tried to install the microsoft works suite 2006 that came with the laptop.when i am prompted i enter the 25 character product key from the disc case,and continually get a "you have not entered a valid product key"message.I have entered the numbers & letters exactly as they appear on the case.I have done this repeatedly to no avail.my computer is running windows xp.I have contacted hewlett-packard and they tell me basically it's not their problem,and that i have to contact microsoft.i have not been successful in contacting microsoft as of this writing.Have any of you encountered this problem with works suite 2006?Thanks in advance for your help.
    howitzer
     
    howitzer, Jan 30, 2007
    #1
  2. coriolis

    coriolis Notebook Nobel Laureate

    Reputations:
    2,319
    Messages:
    14,119
    Likes Received:
    1
    Trophy Points:
    455
    I'm a bit confused, but bare with me ;)

    The MS Works was not preinstalled with the machine, was it? The key shouldn't say that if you correctly put in the CD-Key, unless you are reading the wrong key.


    As well, the part about the old dying Win98 is throwing me off, are you using that on the HP?
     
    coriolis, Jan 30, 2007
    #2
  3. Tim

    Tim Notebook Virtuoso

    Reputations:
    2,752
    Messages:
    3,141
    Likes Received:
    2
    Trophy Points:
    106
    Yeah you will need to call up Microsoft and get them to help you out.
    Tim
     
    Tim, Jan 30, 2007
    #3
  4. chemistry

    chemistry Notebook Consultant

    Reputations:
    9
    Messages:
    203
    Likes Received:
    0
    Trophy Points:
    30
    chemistry, Jan 30, 2007
    #4
  5. RedSensiStar

    RedSensiStar Notebook Deity

    Reputations:
    178
    Messages:
    897
    Likes Received:
    0
    Trophy Points:
    0
    I PMed you howitzer.
     
    RedSensiStar, Jan 30, 2007
    #5
  6. howitzer

    howitzer Notebook Enthusiast

    Reputations:
    0
    Messages:
    35
    Likes Received:
    0
    Trophy Points:
    15
    Hello coriolis,Tim,chemistry,& RedSensiStar,
    Thanks to all of you for the help.I am very sorry that I confused you.I was merely using my old 'puter to type,I put the works disc in the laptop and got the invalid key message.The ms works was not pre-installed.The link chemistry sent appears to be what I need.I'll try it.Thanks again,I'll keep you posted.
    howitzer
     
    howitzer, Jan 30, 2007
    #6