issue with users

i just bought a brand new asus laptop few weeks ago, so far everything's fine. however there's a small issue that's starting to annoy me

sometimes my laptop will boot into another user (about once every other day), the default desktop that a preloaded windows system would come with
i am the ONLY user on this laptop, i even made sure of it in control panel...

i would have to log out, then re log in clicking my name to get where i want.

its just something i don't understand... i am the only user therefore it sould boot into me right? why is the default one keep coming up?

 

This usually occurs because the registry hive for you is corrupt; as a result, Windows loads the "default" user (usually giving you an alert).

Windows then tries to recover the actual user hive and it is available for the next boot.

This might happen every once in a great while--it sounds like you are having a much more severe issue with this

I would start my investigation by viewing the event logs in event viewer and running a thorough chkdsk (chkdsk /r)

 

thank you for the response...

i am running the chkdsk now,

but as for event viewer im not exactly sure where to look... at the moment im in system under windows log under event viewer. should i be looking for something around the time of bootup?

 

That would be the most logical place to look. Sort the events by time if it is not already in that order and look for the date and time of a reboot where the default profile loaded.

Look for WARNINGS or ERRORS


Also, when the chkdsk is complete, look for a WININIT entry under the APPLICATION log just after boot up. Double click and report what chkdsk found.

 

right after i ran chkdesk i rebooted, i got the problem once then and for a couple days now it's been fine... so i'm not certain whether it's fixed or not. lol

Log Name: Application
Source: Microsoft-Windows-User Profiles Service
Date: 3/26/2010 12:24:26 AM
Event ID: 1511
Task Category: None
Level: Error
Keywords:
User: ALEX-LAPTOP\ALEX
Computer: ALEX-LAPTOP
Description:
Windows cannot find the local profile and is logging you on with a temporary profile. Changes you make to this profile will be lost when you log off.

Log Name: Application
Source: Microsoft-Windows-User Profiles Service
Date: 3/26/2010 12:24:26 AM
Event ID: 1515
Task Category: None
Level: Error
Keywords:
User: ALEX-LAPTOP\ALEX
Computer: ALEX-LAPTOP
Description:
Windows has backed up this user profile. Windows will automatically try to use the backup profile the next time this user logs on.

Log Name: Application
Source: Microsoft-Windows-User Profiles Service
Date: 3/26/2010 12:24:26 AM
Event ID: 1502
Task Category: None
Level: Error
Keywords:
User: ALEX-LAPTOP\ALEX
Computer: ALEX-LAPTOP
Description:
Windows cannot load the locally stored profile. Possible causes of this error include insufficient security rights or a corrupt local profile.

DETAIL - The process cannot access the file because it is being used by another process.

Log Name: Application
Source: Microsoft-Windows-User Profiles Service
Date: 3/26/2010 12:24:26 AM
Event ID: 1508
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: ALEX-LAPTOP
Description:
Windows was unable to load the registry. This problem is often caused by insufficient memory or insufficient security rights.

DETAIL - The process cannot access the file because it is being used by another process.
for C:\Users\ALEX\ntuser.dat

 

It definitely looks like file system issue occured based on that.


What did the winnit entry say?

 

im not sure what that is or where to find a wininit

 

based on that last post, troubleshooting and fixing this problem might be beyond your current skillset. remote support like this is chancy...

your best bet might be to find someone local who can put eyes and fingers on the machine.

 

In the event viewer, following the chkdsk, there was an entry "wininit." This records the results of the chkdsk

In windows xp, the event's results were recorded in the winlogon entry, but it was moved for Win7 and Vista.

 

oh i found it thanks

except recently it's been recurring more often... like every boot up...

Code:

Chkdsk was executed in read-only mode on a volume snapshot.  

Checking file system on C:
The type of the file system is NTFS.
Volume label is HDD.

WARNING!  F parameter not specified.
Running CHKDSK in read-only mode.

CHKDSK is verifying files (stage 1 of 3)...
  211712 file records processed.                                          File verification completed.
  109 large file records processed.                                      0 bad file records processed.                                        0 EA records processed.                                              44 reparse records processed.                                       CHKDSK is verifying indexes (stage 2 of 3)...
  261228 index entries processed.                                         Index verification completed.
  0 unindexed files scanned.                                           0 unindexed files recovered.                                       CHKDSK is verifying security descriptors (stage 3 of 3)...
  211712 file SDs/SIDs processed.                                         Cleaning up 384 unused index entries from index $SII of file 0x9.
Cleaning up 384 unused index entries from index $SDH of file 0x9.
Cleaning up 384 unused security descriptors.
Security descriptor verification completed.
  24759 data files processed.                                            CHKDSK is verifying Usn Journal...
  34729064 USN bytes processed.                                             Usn Journal verification completed.
Windows has checked the file system and found no problems.

 297209855 KB total disk space.
  99991128 KB in 129768 files.
    121212 KB in 24760 indexes.
         0 KB in bad sectors.
    321239 KB in use by the system.
     65536 KB occupied by the log file.
 196776276 KB available on disk.

      4096 bytes in each allocation unit.
  74302463 total allocation units on disk.
  49194069 allocation units available on disk.

 

Back-up your files immediately in case of a total system failure. It seems to be getting worse so it's a cascading failure, make sure you do everything to save all your files now.


Then you can either do a Windows repair install or do a full clean install (preferred).

 

came across this thread but so far nothing seems to be working...

http://social.technet.microsoft.com...l/thread/5ec0b949-effa-4e30-ba09-dc948a4c7a8b

 

http://support.microsoft.com/kb/947242

Here is the fix from Microsoft

 

thanks for that... it seems to have fixed the problem...

 

Let's cross our fingers...

 

=[

it just did it again... was good for like one and a half days... sigh

 

At this point, I would try creating a second profile and moving everything from the original to the second. I am beginning to suspect the drive has an issue.

 

yeah I did that before the .bak registry...

 

You created a new profile? And it is doing the same thing?

I mean totally new, as in go i nto Control Panel > Users, and create NEWME, then copy all of your files from the old profile.

 

yeah i follow this from the help and support - fix a corrupted user profile in windows

 

dang...there's really only a couple possibilities that come to mind

1) Your drive is malfunctioning. Something is causing your computer to not load the ntuser.dat (that's you)

2) something is holding your registry open when windows closes. thus corrupting your profile (ntuser.dat)

Any kind of unusual programs you have running at startup/always?

 

i'm not sure... i don't think i have anything unusual. i've already gotten rid of all the bloatware on this new laptop. the only thing aside from necessary programs like bluetooth, wifi i have is FRAPS and McAfee...

for the time being i deleted that SID.bak again, so for now it's working fine but only time will tell. sigh i've had this new system for only a month too.