hi guys
i need help please
i unistall both zonealarm and norton and install bitdefender but it keep disabled.
when i checked the security center it says that zonealarm and norton are on
strange because i used all the ways to get rid of them. from control panel to regedit..
please help
thanks!
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First make sure you full uninstalled everything left over by those programs and run a registry cleaner. Once everything is completely uninstalled and you're sure you only have one firewall (check windows firewall to see if it's on), try these steps:
1. Open "Control Panel"
2. Select "Performance and Maintenance" (if you see Admin tools, just click on that)
3. Select: "Administrative Tools"
4. Double-click "Services"
5. Locate: "Windows Management Instrumentation", right click on it and select "Stop"
6. Go to the "wbem" folder (C:\Windows\system32\wbem)
7. Locate the "Repository" folder and delete it (DELETE ONLY THE REPOSITORY FOLDER!!)
8. Repeat steps 1 - 5 but this time right click on "Windows Management Instrumentation" and select "Start". This will recreate the "Repository" folder.
9. Reboot your computer -
hi Jin07
thanks for help
i did all the steps but when i want to delete file repository i will not allow me cause a program is using it
please advise
thanks -
Did you use the Norton removal tool?
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Have you tried it in safe mode and are you sure you did the services bit where you stop services?
Edit: Also try turning off your present firewall while you do this. You shouldn't have any firewall running because it may be using that file. Still, running in safe mode should do the trick.
multiple firewall in security center
Discussion in 'Windows OS and Software' started by tdcadillac, May 9, 2008.