photoshop wont open!

hiya... i have an acer 5614 (core duo 2Gig) and kaspersky internet security 6. win XP Home.

i installed adobe photoshop 7.0 and it seems to install fine but when i tr to open it nothing happens...?

i then tried opening imageready and that opened....

but photoshop still wont open...?

help please...

 

Check if photoshop.exe is listed under processes in WIndows task Manager(CRT+Alt+del). If it is then end the processes and try opening it again.

 

i havent checked that yet... but i did a reboot and then tried again and the same thing happened... wouldnt it have killed the process in the reboot?

 

yes it should of. Did you try uninstalling and reinstalling photshop

 

yeah tried doing that and still the same thing... disabled kaspersky protection aswell... and still no good?

 

Hello fellow Aaron, I would suggest uninstalling Photoshop completely, then running CCleaner. After which reinstall it, it should definitely work assuming Windows Firewall and Kaspersky are both off or it is added to their exclusion list. If it still doesn't it's possible you have a corrupt installer for Photoshop.

 

mate i cant figure out why it wont work! tried what you said a few times and no good... i didnt manually add photoshop to the exclusion list in kaspersky as i couldnt find anywhere to anually do that... but being that imageready will open i wouldnt have thought that would have been the issue... i really don think the installation is corrupt from the disk or anything as i have used it and installed a few times on my desktop... but it just wont seem to work on my notebook..?

when i click on photoshop the egg timer pops up for a while then nothing... i hit ctrl+alt+del and it has a temp file and also photoshop.exe there... but it doesnt actually open...