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    problem here...plz help!

    Discussion in 'Windows OS and Software' started by Sunnyass, Dec 26, 2007.

  1. Sunnyass

    Sunnyass Notebook Consultant

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    My laptop has been shuttin off by itself and the blue screen of death has been poppin up. i restored my whole computer and i still got the same problem. I have TWO RAMs installed, a 1GB with the original ASUS and a 2GB stick which i upgraded. When i remove the 2GB, everything goes fine and my computer doesnt turn off....but when i put the 2GB back in everything screws up again.....

    so...are there any programs that'll let me test if my RAM is screwed up? can this possibly be smth else? im sure that its not an OS or software problem...so would it possibly be a hardrive issue? any programs to check my hardrive? any other suggestions? thanks alot!
     
  2. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    Memtest.

    You should download the ISO image and make a bootable CD then run the test from CD.

    John
     
  3. gerryf19

    gerryf19 I am the walrus

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    I think you have answered you own question. If adding the ram kills the machine, then the ram is bad.

    Download memtest+
    http://www.memtest.org/

    What is interesting is you say it SHUTS OFF

    As in REBOOT, or turns COMPLETELY OFF?

    Reboots=memory or driver issues
    Shuts off = usually means heat or failing power supply
     
  4. Sunnyass

    Sunnyass Notebook Consultant

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    so i burn it to a CD....and what do I do? thx
     
  5. Sunnyass

    Sunnyass Notebook Consultant

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    REBOOT....lol sry for the wording there...it restarts itself....so its def the RAM right???
     
  6. gerryf19

    gerryf19 I am the walrus

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    without a doubt
     
  7. Sunnyass

    Sunnyass Notebook Consultant

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    dammitt, do u know anything about Transcends return policy?
     
  8. TonyZ

    TonyZ Notebook Evangelist

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    You could remove the 1GB and place "just" the 2GB into the machine and try turn it on.
    Back when I upgraded my RAM on my desktop I had this problem. I bought 2 new 512MB sticks, put them into the machine along with the old 512MB already in the motherboard. Everytime i booted it up it either rebooted or just hung on a black screen. removed the old stick, placed the new ones side by side and problem solved! just 1GB RAM now tho.

    I think it doesn't like odd numbers of sticks. In this case, it could be a faulty RAM stick, OR it doesn't like different sized sticks in at the same time. Most people on these forums have bought two 2GB sticks to get the 3GB to run on 32bit, this also future proofs the machine if you want to upgrade to 64bit at a later date to get the full 4GB.
     
  9. gerryf19

    gerryf19 I am the walrus

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    depends on where you bought it

    Most RAM companies will exchange a bad stick for free (you pay shipping to them, they pay shipping back).

    You should probably take out the known good stick, put in the transcend, run memtest, so you can verify bad ram.

    that said, I have had planty of cases where ram shows itself to be good, but is still faulty.

    But, if memtest shows it as bad, you KNOW it is bad (if it does not, it coudl still be bad)
     
  10. orev

    orev Notebook Virtuoso

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    Take a look at my RAM testing guide in my sig. It will walk you through downloading and using memtest86+.