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    problem updating vista sp1

    Discussion in 'Windows OS and Software' started by aliengambit, May 25, 2008.

  1. aliengambit

    aliengambit Newbie

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    Hey,

    I'm running on a acer laptop that had vista home basic installed on it when it was purchased and the laptop is all that i received. The other day in the windows update was an update for the service pack 1.

    I downloaded the update then I tried to install the update but got stuck at step 3 of 3 54%. At one point some error popped up telling me to re-install windows (that it's not genuine) so I manually restarted on safe mode and the install for sp1 went further but then it went to "service pack did not install. Reverting changes. Do not turn off computer."

    It was on that screen for a few hours so I decide to put in the vista installation dvd that i got from school. I don't remember if it was automatic or i pressed something but it gave me the option to start from hard drive or dvd or something else. I chose dvd but then it continued to the "service pack did not install. reverting changes" screen. I tried to restart but it keeps going back to the same screen. the vista installation dvd seems to be fine when i put it in my xp computer it runs automatically. Any help would be great.
     
  2. jisaac

    jisaac Notebook Deity

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    use vlite to slipstream sp1 with your vista install cd, hopefully that should work!
     
  3. aliengambit

    aliengambit Newbie

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    do you have a link that would explain to me how to use the vlite to slipstream sp1?
     
  4. andyasselin

    andyasselin Notebook Deity

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    are you say it show up on windows update and you download via that or did you just use disk if you used the disk you might had a driver that need to be update before you instasll sp1 and that why it did,nt finish installing


    also microsoft provide free support for installs p1

    http://support.microsoft.com/oas/default.aspx?prid=11274&gprid=500921

    http://support.microsoft.com/kb/948343

    Thing that prevent sp1 from install right

    they shound be no reason you need use vlite to install sp1 slipstream install

    was this laptop preinstall with vista home basic oringally


    what laptop model is it
     
  5. jisaac

    jisaac Notebook Deity

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  6. aliengambit

    aliengambit Newbie

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    Acer Aspire 4320, i believe was pre-installed with vista home basic x32 bit (i got the laptop as a gift). I've been using it for about a month now. the update for vista sp1 came the other day from the windows update. figured since it came from there i should update. since then every time i manually re-start the laptop, it goes to the "service pack did not install. reverting changes" screen in safe mode or normal. i can't even log in to the system or i don't know how to.

    and i'm going to try the microsoft support as well but it looks like I'm gonna have to wait a good 24 hrs for email support.
     
  7. andyasselin

    andyasselin Notebook Deity

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  8. aliengambit

    aliengambit Newbie

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    thanks. i may end up trying that.

    well, i somehow managed to get into the advance boot up options. i went into recovery system and did a system restore (twice since it said it failed) but apparently after%2