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    random BSODs (permanent system collapse) or desktop issue on different laptops with ATI.. XP, win7

    Discussion in 'Windows OS and Software' started by przemke, Dec 22, 2012.

  1. przemke

    przemke Notebook Geek

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    Recently I've been getting furious with random system crash on 3 different laptops. two of them XP sp3, one is windows 7.
    I guess it's driver getting corrupt though bsod's error numbers are different and misleading. All the laptops have in common is mostly the ATI card and some (different versions, older or newer) catalyst driver. So maybe you know more about this and can shed some light on the problem.

    The symptom is: everything works fine for a couple of weeks after system is freshly installed/restored and then from one day when system starts only BSOD shows and the system is unusable, only safe mode works.
    it's random, it does not happen after an install or update of something (even windows updates were disabled to confirm this). In case of the windows7 dell 1470 laptop (ati HD4330), it's the desktop disappearing,even in safe mode.

    I've found solution to similar problem caused by an issue with an hdmi/audio component
    ( How to fix blue screen of death (BSOD) related to ATI HD Series cards | The PC Mechanic's Blog)
    but in case of those mobile cards I'm not sure there is such (at least I don't recal them at install, the other two winXP laptops are FS pi2550 with HD2400 and HP 6930p with HD3650)

    I would update all to the newest ATI driver to get rid of problem or at least diagnose but OEM's don't allow generic ati/amd driver, you can bypass this by 3rd party driver / crack but only up to some driver version.
    Pathethic idiots!
     
  2. MrDJ

    MrDJ Notebook Nobel Laureate

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    download who crashed from my signature below and post the dump reports on here and the community will try to advise further.
     
  3. przemke

    przemke Notebook Geek

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    Downloaded (though not found in your signature). I will post results when next crash happens, now all windows are restored. so some time may pass.
     
  4. MrDJ

    MrDJ Notebook Nobel Laureate

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    it was in the link thats called >>> everything you need to monitor temperatures & more<<< 19th down the list :)

    unless youve reinstalled it should hold the dump report in memory so just run it. takes 2 seconds.
     
  5. Prostar Computer

    Prostar Computer Company Representative

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    If this occurs after a fresh install - and it's not any particular software or driver related problem - then you may be looking at a bad hard drive. If it were another hardware component, then the instability would be more prevalent or perennial. Perhaps you should test your HDD with some diagnostic software - either HD Tune or the manufacturer's utility. Test your memory as well using MemTest86+, if you haven't already.
     
  6. przemke

    przemke Notebook Geek

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    man, 2 different laptops + somewhat similar issue in win7 on another so hard to assume memory or HD issue, ran some tests in past already

    it's a random crash a couple of weeks after freshly system is either installed or restored from an image
     
  7. Prostar Computer

    Prostar Computer Company Representative

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