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    sound not working after xp reinstall

    Discussion in 'Windows OS and Software' started by wootle, Feb 12, 2008.

  1. wootle

    wootle Notebook Enthusiast

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    My friend just reinstalled Windows XP on his laptop. His sound is now not working. When we try to install a driver it cant seem to find the hardware any advice?
    Thanks
     
    wootle, Feb 12, 2008
    #1
  2. kegobeer

    kegobeer 1 hr late but moving fast

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    What laptop does your friend have, and did you download all of the necessary laptop drivers prior to attempting to install Windows XP? Did you install all of the required notebook system and chipset drivers?
     
    kegobeer, Feb 12, 2008
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  3. chemistry

    chemistry Notebook Consultant

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    If you're installing the Realtek HD audio drivers, you'll need to download and install the Microsoft UAA bus drivers first, which can be found at Microsoft's support pages.
     
    chemistry, Feb 12, 2008
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  4. GrandAdmiral

    GrandAdmiral Notebook Evangelist

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    If this is a recent laptop you probably need to install the Microsoft UAA bus driver first. You should be able to just google it and download the package. Then try installing the sound card if you're sure you have the right drivers.

    Grand Admiral
     
    GrandAdmiral, Feb 12, 2008
    #4
  5. wootle

    wootle Notebook Enthusiast

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    he has a dell precision m65. He said he brought it to the computer lab at school, and they installed xp for him. so he isnt sure if they downloaded all the drivers prior to installing. when i go to device manager his audio driver says legacy audio driver so i do not think its realtek hd
     
    wootle, Feb 12, 2008
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  6. chemistry

    chemistry Notebook Consultant

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    The Dell Precsion m65 requires the Sigmatel HD audio drivers. You'll also need the UAA bus drivers from Microsoft
     
    chemistry, Feb 12, 2008
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  7. wootle

    wootle Notebook Enthusiast

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    okay thank you. I just found under device manager PCI Device had a yellow ! next to it. Is this the UAA, and where can I download the UAA bus drivers
     
    wootle, Feb 12, 2008
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  8. wootle

    wootle Notebook Enthusiast

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    okay so the uaa fixed the problem and when i reinstalled the sound driver the sound worked, but then it said found new hardware modem device on hi-def audio bus. What is that?
     
    wootle, Feb 12, 2008
    #8