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    stuck black screen at shut down

    Discussion in 'Windows OS and Software' started by hpl912, May 14, 2010.

  1. hpl912

    hpl912 Notebook Consultant

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    when i try to shut down windows it gets stuck at a black screen and never shuts down (laptop power is never turned off). i have to manually hold the power button to shut completely off.
    any ideas of the problem? :confused:
     
    hpl912, May 14, 2010
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  2. qhn

    qhn Notebook User

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    One possible cause is some background running process or even LAN properties not allowing the comp to complete shut down.

    cheers ...
     
    qhn, May 15, 2010
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  3. hpl912

    hpl912 Notebook Consultant

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    but isn't windows supposed to shut down all the background processes when shutting down the computer?
    do you know which LAN properties should I change to prevent windows from shutting down?
     
    hpl912, May 17, 2010
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  4. Padmé

    Padmé NBR Super Pink Princess

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    Review your NIC device properties making sure that "wake up on LAN" (allow this device to wake up computer) is being checked off.
     
    Padmé, May 17, 2010
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  5. MrDJ

    MrDJ Notebook Nobel Laureate

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    someone else had this problem and i pointed them in the direction of the gadget side bar download page with a sleep/turn off/hibernate button and some how this worked for him.worth a go its free. link location > HERE
     
    MrDJ, May 17, 2010
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