In the past 2 days, 11-17 and 11-19, the feared blue screen appeared on my PC, shutting it down and restarting it. On both occasions I was watching a movie with VideoLAN media player. The VideoLAN player is the latest edition with updated drivers. The Windows Vista Home OS is automatically updated and I've installed all the latest updates except for those associated with Live Essentials and Internet Explorer (IE) 8; I've retained IE 7 as I prefer its Favorites management to IE 8. The PC's CPUID monitor showed internal temperatures were well within normal operating ranges around the time of BlueScreeen manifestation; temperatures for hard drive (HD) and nVidia GPU were 36C-38C and 66C-72C respectively. At times of blue death, the BlueScreen data were:
11-17-2010
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 124
BCP1: 00000000
BCP2: 85EAA028
BCP3: F6200000
BCP4: 0002010A
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\Mini111710-01.dmp
C:\Users\Kenneth K Lee\AppData\Local\Temp\WER-106189-0.sysdata.xml
C:\Users\Kenneth K Lee\AppData\Local\Temp\WER3DAB.tmp.version.txt
11-19-2010
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 124
BCP1: 00000000
BCP2: 85ECF3F0
BCP3: B6200000
BCP4: 0002010A
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\Mini111910-01.dmp
C:\Users\Kenneth K Lee\AppData\Local\Temp\WER-50871-0.sysdata.xml
C:\Users\Kenneth K Lee\AppData\Local\Temp\WER58B.tmp.version.txt
When the 2nd BlueScreen occurred, I immediately tried to find the 3 files shown under "Files that help describe the problem" before the BlueScreen closed, but could not locate them. I'd be appreciative for suggestions for interpreting the BlueScreen (BS) data, finding the relevant information files and other information sources to interpret the BS data and to better understand the underlying cause(s), and/or other information related to diagnosis of the triggers for the BS deaths.
Thanks for your attention and any suggestions and information.
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Use BluescreenView to view detailed information from your minidump files:
Blue screen of death (STOP error) information in dump files.
It should give you clues as to what driver caused the crash. -
Bog--Thanks for the BlueScreenView recommendation. I just installed it after two more blue screens and it quickly pointed out the errant driver responsible for all 7 crashes.
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Thanks for the program Bog!!!
i have been suffering from many BSODs lately,sometimes randomly and sometimes when im burning dvds! :S
i used the program and it showed that most BSOD were caused by ntoskrnl.exe driver..
what's that? and how can i fix the problem ?
This is a report of the crash list..
Crash List -
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i was planning on doing a clean install anyways,that shud fix it right?
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Format the OS partition and do a clean install. Then install all fixes via Windows Update. That should fix it.
Before install save all your user data of the OS partition! -
Thanks all
the dreaded blue death screen - seeking diagnostic help
Discussion in 'Windows OS and Software' started by paradoxguy, Nov 19, 2010.