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    what's wrong on my computer?

    Discussion in 'Windows OS and Software' started by Anggrian, Sep 18, 2010.

  1. Anggrian

    Anggrian Notebook Evangelist

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    I was browsing the web before the screen suddenly off and the blue screen came with those rapid code I don't understand :confused:
    it just keep saying "Crash Dump", and it restarted over and over every 1-2 hours

    I checked my PC for viruses or malwares. I found nothing with my BitDefender and got 2 malware with my Malwarebytes'
    It's been removed now and the "Crash Dump" remains the same

    no solution from Windows when I submitted my problem. this freaks me out!
    somebody please help me fix this!
     
    Anggrian, Sep 18, 2010
    #1
  2. flipfire

    flipfire Moderately Boss

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    Blue screens of death (BSOD) is more likely a hardware, windows or driver fault. Have you installed any new software or drivers recently?

    Also what is your notebook and its specs?
     
    flipfire, Sep 18, 2010
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  3. Anggrian

    Anggrian Notebook Evangelist

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    oh yes it's written as Blue Screen

    mine is Alienware M15x:
    Intel Core i5-540M
    4GB of memory
    1GB ATI Radeon 5850
    250GB HDD
    Windows 7 Home Premium 64-bit

    I just update my LAN driver yesterday exactly from the intel website:
    Intel(R) 82577LC Gigabit Network Connection
    you think that is the problem?
     
    Anggrian, Sep 18, 2010
    #3
  4. MrDJ

    MrDJ Notebook Nobel Laureate

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    run Who Crashed which will give you a report on what failed.
     
    MrDJ, Sep 18, 2010
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  5. Anggrian

    Anggrian Notebook Evangelist

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    Great Software! Thanks man :D
    yes it is because my LAN Adapter.. should I remove it?
     
    Anggrian, Sep 18, 2010
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  6. flipfire

    flipfire Moderately Boss

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    you sure its the right driver? did you install it via windows update?

    You can always roll back to the previous driver
     
    flipfire, Sep 18, 2010
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  7. Anggrian

    Anggrian Notebook Evangelist

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    nope I manually install it on the intel website, guess that's a big mistake
    I just rolled back the driver so I'm going to wait about 1 hour
     
    Anggrian, Sep 18, 2010
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  8. Anggrian

    Anggrian Notebook Evangelist

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    works great without crash now!
    thanks guys!! :D
     
    Anggrian, Sep 19, 2010
    #6