windows installer service could not be accessed

So I just got a new laptop and I have been installing a couple of files mainly games. Recently however, I have been unable to install quite a number of them because of this problem (see attached pic). I have windows 8.1. I have tried checking services.msc to see if windows installer is running and initially it wasn't but then I turned it on but the problems persisted. A couple of the programs that I wasn't able to install were Red Alert 3, Razer Synapse, Tune Up Utilities etc. Please help. I am not that experienced with computer stuff so please try to explain plainly. Thank you

 

Try this:

Open up a command prompt as administrator (Right Click on bottom left on the Windows logo, then choose (Command Prompt (Admin))

Once that is open type this: "sfc /scannow" without the quotation marks

After that scan finishes (could take a while) type this in the command prompt:

"msiexec /unregister"
"msiexec /regserver"
"net stop msiserver"
"net start msiserver"

Hit enter after each line. Hopefully that'll fix it and it makes sense.

The sfc /scannow command runs the System File Checker and will inspect all the import Windows files and if it finds any issues will replace them. The "unregister" and regserver will unregister and re-register the Windows Installer. The net stop and net start restarts the installer service.

 

im getting a "another servicing or repair operation is currently running etc." will try this out when my driver updates finish. this might be the servicing it's talking about.


update: nope, didn't work

 

Still getting the "another servicing or repair operation is currently running" message? Have you tried booting into safe mode and then running the sfc scan?

 

No, I was able to finish the scan and it said that it found corrupted files etc and it repaired them. However, it didn't fix the problem. I tried scanning again in safe mode and tried installing the programs in safe mode but apparently windows installer can't be used in safe mode. I have no idea where this problem came from. Please help?

 

Did you try Restore? Might be too late for that but maybe worth a try?

 

As in restore my laptop to factory settings? Nope. Sadly I don't know how to and msi didn't give me the windows 8.1 cd.

 

Did you try to re-register the service?

 

What do you mean by re-register? Followed all the steps that you wrote down. Still not fixed

 

No do not restore to factory settings. Just restore to point prior to your problem. (if you can). Just google "How to restore to earlier point in Win 8"

 

It's probably extremely close to factory settings seeing as I got my laptop just 3-5 days ago. I cloned the OS in my hdd to my ssd and now the ssd is my boot drive (however some programs still direct to C: which is odd). If I restore to a prior point, will the OS go back to the HDD or will it stay in the SSD?


P.S. I was told by the samsung data migration software that cloning would delete the files from its original source, but it doesn't seem to be the case. The OS partition of my HDD still contained the OS files.