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    windows vista issue

    Discussion in 'Windows OS and Software' started by Kaine13x7, Mar 3, 2008.

  1. Kaine13x7

    Kaine13x7 Notebook Enthusiast

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    when i restart my laptop it comes to the login screen just normal i swipe my finger to log in and it comes up to a black screen with my documents folder opened. no task bar nothing i have to go into task manager and run explorer.exe manually to get to my desktop... any ideas?
    thanks =)
     
    Kaine13x7, Mar 3, 2008
    #1
  2. andygb40

    andygb40 Notebook Deity

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    Try reinstalling the fingerprint reader software. This looks like the likliest culprit.
     
    andygb40, Mar 3, 2008
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  3. JCMS

    JCMS Notebook Prophet

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    If you don't use the fingerprint reader, does it do the same thing?
     
    JCMS, Mar 3, 2008
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  4. Kaine13x7

    Kaine13x7 Notebook Enthusiast

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    tried logging in normally same issue. Tried reinstalling fingerprint software and even trying it without any installed. same problem. I am baffled. The computer is not starting up running explorer.exe.
     
    Kaine13x7, Mar 3, 2008
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  5. andygb40

    andygb40 Notebook Deity

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    what version of windows are you running? You could try using sfc at the command prompt to see if anything is a miss. have you disabled something in the services.msc that could be causing this issue. I know a lot of people swear by disabling unused services in windows but you have to be very careful as some are not quite so straight forward. I take it you've tried system restore.
     
    andygb40, Mar 3, 2008
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  6. Kaine13x7

    Kaine13x7 Notebook Enthusiast

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    vista ultimate 32bit. have not altered any services but windows search. system restore did nothing. I guess i could append the startup to run explorer.exe and would never notice.
     
    Kaine13x7, Mar 3, 2008
    #6