The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    windows vista problem, need help

    Discussion in 'Windows OS and Software' started by giancesa, Aug 28, 2007.

  1. giancesa

    giancesa Notebook Enthusiast

    Reputations:
    0
    Messages:
    12
    Likes Received:
    0
    Trophy Points:
    5
    I bought a dell inspiron (about a month ago) with windows vista , and, from all of the sudden, this sign starts appearing on my screen. it says that windows explorer crashed, and here are the details

    Problem Event Name: APPCRASH
    Application Name: explorer.exe
    Application Version: 6.0.6000.16386
    Application Timestamp: 4549b091
    Fault Module Name: StackHash_18e0
    Fault Module Version: 6.0.6000.16386
    Fault Module Timestamp: 4549bdc9
    Exception Code: c0000374
    Exception Offset: 000af1c9
    OS Version: 6.0.6000.2.0.0.768.3
    Locale ID: 1033
    Additional Information 1: 18e0
    Additional Information 2: 8dac5496cec4e3c10ec7038e676d86fb
    Additional Information 3: cf0b
    Additional Information 4: 702053e10c4c180920a60b9085ee5657

    this happens all the time that i want to do something with windows explorer.
    i really need help, please help.
     
    giancesa, Aug 28, 2007
    #1
  2. Stone825

    Stone825 Notebook Virtuoso

    Reputations:
    404
    Messages:
    2,439
    Likes Received:
    0
    Trophy Points:
    55
    I wish I could take the time to test this on my own computer (I'm not having the problem though). But here is a little guide to help you out.
    http://www.helpwithwindows.com/techfiles/explorer-crashes.html

    When vista says it has crashed. I would recommend checking to see what caused the error. Usually shell extentions from programs cause the error so check around. On this website, skype was the reason WE was crashing so he disabled it and it worked fine.
    "I had the same problem, checked the vista generated report, it pointed to SKYPEI~1.DLL – after disabling the Skype add on – problem fixed"
     
    Stone825, Aug 28, 2007
    #2
  3. giancesa

    giancesa Notebook Enthusiast

    Reputations:
    0
    Messages:
    12
    Likes Received:
    0
    Trophy Points:
    5
    i already got the program, but i think that the extension causing the problem is from windows
     
    giancesa, Aug 28, 2007
    #3
  4. qhn

    qhn Notebook User

    Reputations:
    1,654
    Messages:
    5,955
    Likes Received:
    1
    Trophy Points:
    205
    . if u have vista sidebar, deactivate it and see if it helps
    . safemode and try to get all latest vista update and see

    cheers ...
     
    qhn, Aug 28, 2007
    #4