windows vista ultimate 64 bit dvd wont work?

i just got a copy of windows visa ultimate 64bit to upgrade my alienware m17x from 32bit to 64bit. It always gets stuck at the second loading bar with the green lines going across it, i let it sit for over 30 minutes and nothing happened. i can hear the DVD drive making some noises while its going. anyone now what im doing wrong or is the disc i got just bad? i bought it from newegg so im sure thats its not an illegal version or anything like that.

EDIT:also the HDD light doesn't blink at all when its on the green loading bar, it does blink on the first loading bar which only take about 2-3 minutes at the most.

 

This is the tipical reaction of the intel's chipset to a "first generation unlegit DVD of Vista". Since you say you bought it on newegg there shouldn't be any problem with it though. Is it a SP1 DVD?

 

yeah its SP1 heres the link to it http://www.newegg.com/Product/Product.aspx?Item=N82E16832116493

 

i just tried to install it again and it got to the same place and got stuck but this time i noticed that it almost sounded like the DVD drive kept trying to start up but then stopped like it couldn't get going? It would click once then spin for like 2 sec and then stop it kept doing this over and over again. i tested it with itunes and i could rip i CD using it so i don't think this is the problem but idk?

 

do you already have OS ? then try installing from the OS itself or try disabling the AHCI

 

i cant run it in windows since right now i have 32bit and the disk is 64bit so it says it cant run. and what is AHCI and how do i disable it?

 

oh you already have 32bit then it should work properly ...hmm :rolleyes2: Can you check if the DVD is fine ?

 

it looks fine to me no scratches or anything and in windows it shows up and everything just says i cant run it in windows. i have no idea why this isnt working

 

this maybe a tediuos method but it should give a rough idea about your DVD ...

Install a Virtual Machine ( Sun VirtualBox / MS VirtualPC ) in your present system , then try to install x64 bit version in it and see how it works

 

Hmmm....you already had it...why did you rebought it? You could have bought the DVD alone or getting it of the internet and use your current key...

 

where could i have just bought the dvd

im going to try one of those virtual machines to check the disk now hoping that it works!

 

allright i just got it working and it got past the green loading bar that it go stuck on when i try to install it outside of a virtual machine. anyone have any ideas on how to get this to work now? its definitely not the dvd

 

try disconnecting all the external devices you may have connected to the laptop :rolleyes2:

 

nope that didnt work either i just tried my 32 bit disk and that one works perfectly

 

i finally got it to work!!!!!

i had to install the raid drivers for it to work i found out how to do it here http://forum.notebookreview.com/showthread.php?t=289447&page=4&highlight=64bit+on+m17x really strange way to do it but it works lol

thanks for all the help!!