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    windows vista: stuck, mouse click doesn't register

    Discussion in 'Windows OS and Software' started by BHD, Jul 24, 2008.

  1. BHD

    BHD Notebook Deity

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    i don't know how to describe this issue because it seems so bizzare to me. whenever i restart my windows my screen goes into some sort of freeze mode where i can't click on anything and nothing gets 'highlighted' when i hover my mouse over anything that's clickable. the only solution i've found was to do ctrl-alt-delete then click cancel which brings windows back to normal. any ideas? thanks.
     
    BHD, Jul 24, 2008
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  2. Andy

    Andy Notebook Prophet

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    Do you face the same problem, when you boot windows in safe mode or diagnostic mode..!! There could be a startup item or service causing this....
     
    Andy, Jul 25, 2008
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  3. Shyster1

    Shyster1 Notebook Nobel Laureate

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    When you say "restart" do you mean do a full power up with a cold boot, or do you mean bringing it up from sleep or hibernation?
     
    Shyster1, Jul 25, 2008
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  4. BHD

    BHD Notebook Deity

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    the thing is it happens randomly but usually after restart or when i shut down and power up the next morning. but sometimes it would happen right after i exit a game or after i'm done watching video and switch windows for example from firefox windows to msn messenger.. i just know that the only way to get out of it is ctrl+alt+delete as no other key responds to clicks.
     
    BHD, Jul 26, 2008
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  5. Andy

    Andy Notebook Prophet

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    Try to stay in diagnostic mode for an hour or so, and play around on the net with the LAN and WLAN drivers working....This way you will come to know if one of the programs or its corresponding service is causing the problem....!!

    Plus run some harware diagnostics on the HDD, CPU, GPU, RAM etc.
     
    Andy, Jul 26, 2008
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  6. Shyster1

    Shyster1 Notebook Nobel Laureate

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    Do you tend to have USB devices plugged in that you keep plugged in all the time? If so, what, and how many, and how old are they?
     
    Shyster1, Jul 26, 2008
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  7. ammunist

    ammunist Newbie

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    Did this problem every get solved? I have the same issue with my Latitude E6400.
     
    ammunist, Feb 2, 2009
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