dell d620 help me in Vietnam

hey can somebody please help me.... i live in vietnam and just took my dell d620 (originally bought in australia) to a repair shop in hanoi. the problem; i spilt water on the keyboard and it would not power up afterwards. i suspected a short circuit in the motherboard. the shop had it for 3 days and said the screen and keyboard are broken and that i need to buy new ones;US $130, but when they gave me back the laptop the had changed the screen! i could tell straight away. i had a matte screen before now its a glossy screen! unbelievable the stuff they do over here! i then took it to another repair shop (very trustworthy) and they fixed it (the motherbaord) and told me that the keyboard is fine, but the screen is broken.i explained to them that the previous shop i took it to changed the screen and im 100% sure that with the mainboard now fixed my original screen will also surely work. the problem now is getting it back from the shop. they speak no english and my friend has argued with them on the phone and they said some crap like we gave it to another shop to fix (dont believe them) and you need signed paper and stuff, not liable etc. im planning to go back to the shop with some friends to help me,it might get a bit ugly. can anyone tell me the serial number or any other important information about the dell d620 lcd screen? maybe a digi photo of the screen, or if anyone has any other ideas to help me......
this country drives me so crazy sometimes, ive been here 2 years now and the amount of stuff some of these people try and pull,they really just dont care at all.

 

There are no serial numbers, but the fact that it is glossy is a dead giveaway. No D620 has ever shipped with a glossy screen.

I'm not sure why you didn't bring it up immediately after getting the laptop back from the first shop...

 

Some options:

o Confront them politely;

o Confront them legally;

o Use the screen you've got;

o Buy a new screen.

I would not involve my friends in something ugly for just a notebook screen.

GK

 

I agree with everything listed above. Bringing a bunch of friends to muscle some people is usually not smart move. Personally it sounds like you are out a screen on this one.

 

well i did "bring it up" at the first shop saying immediately "hey that not my screen" but of course they dont understand a word i say,waste of time. are you sure there is no serial number, somebody has told me that the number for that model is B141PW01 V.0. and of course i cant use the screen ive got now, they have given me a dead one. i want my working one back!

 

Serial numbers are unique. There is no way 'we' would know a serial number on a notebook screen in Vietnam.

And a notebook can be built with various screen models... various model numbers.

Buy a new screen.

GK