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[DELL E6400] Wifi poor reception

Discussion in 'Dell Latitude, Vostro, and Precision' started by MadMatt_956, Jan 12, 2011.

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  1. MadMatt_956

    MadMatt_956 Notebook Enthusiast

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    Yes, they were connecting from the same spot. How can I check the signal strength ? I saw this feature in the INTEL software, the value is given in dBm is that what I have to look for ? :)

    I'm gonna contact DELL but I never know how to contact them, since they always try to hide their email so you have to spend thousand on phone calls. Have you guys a good way to contact them (I live in Switzerland) :)
     
    MadMatt_956, Jan 13, 2011
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  2. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    As long as you dial the right number for the business support then someone should answer quickly. Perhaps you should call a UK number via Skype out. Here is the UK small business support contact page. There is also an email facility.

    John
     
    John Ratsey, Jan 13, 2011
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  3. GoodBytes

    GoodBytes NvGPUPro

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    Ok, I had the same problem, when my univeristy switch to wireless N.
    I pass through 3 Intel 5100 wireless N cards, and no improvement. Dell Tech's was saying it was just me, being in a bad slot.
    I tried to convince them to switch the antenna.. but the tech didn't want to, as wireless used to work fine. I told them my hinges were lose, they send a new screen lid (which included teh hunges and antenna). WIth the replacement.. ta da! Problem solved, and I have superb signal everywhere I go.

    When I had the tech coming over to replace the lid, I noticed that the antennas were looking different and that revision of the part is different.
     
    GoodBytes, Jan 17, 2011
    #13
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