Dell Latitude D820 Shutdown Problems???

Hi Guy's,

First post,

Great site by the way!!!

I have the Dell Latitude D820, and my problem is this...............

When I go to Start>Shutdown

It goes through the motions as in it's shutting down.

But then it will stay on the Wallpaper image, with no Icons and it will just stay on till I hold down the power button.

I want to be able to go to Start>Shutdown

So it will shut down all by its self, so I don't have to hold down the power button!!

Any help would be appreciated indeed.!

Peppers

 

Try booting to SAFE mode and then attempt shutdown.

I would suspect a process or device driver is hanging.

 

Sound Mate, is there a way around this then??

Or if I boot in safe mode and it shuts down correctly will this solve the problem???

Thanks for your time

Peppers.

 

These problems can be troublesome to fix but:

1. You can have a look in Event Viewer (Control Panel > Administrative Tools > Computer Management) to see if there is anything reported at the time when you are shutting down.

2. You can try doing Ctrl-Alt-Del while it is hanging and see if that gets you into Task Manager, in which case you can see what programs / processes have not closed down.

John

 

The easiest way to fix this would be to reinstall Windows...I wouldn't bother with troubleshooting it.

 

What OS are you running?
You can modify the registry such that any apps that don't close in a timely manner are torn from memory.
http://www.elitezoom.com/how-to-close-program-when-shutdown-windows-xp.html

 

Thanks for your comments Guy's.

I just thought of summit, I am using a wireless router, and when I'm finished with the LapTop which is Wireless, I just try to shut down.........

Is or could that be the problem why it won't shut down on it's own?

Like I should disconnect from the internet, then shutdown??

I am running Windows XP................

Thanks again Guy's for the help, and any more help in advance

 

Wireless won't affect shutdown. Most likely, there are too many applications installed on your computer, and one or more of them is causing a problem. Like I said, I would just reinstall Windows.

 

Hi Mate, it will shut down in safe mode, but still the same otherwise!