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E6410 Dell Data Protection | Access application help?

Discussion in 'Dell Latitude, Vostro, and Precision' started by SMARTEGYPTIAN, Jun 19, 2011.

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  1. SMARTEGYPTIAN

    SMARTEGYPTIAN Notebook Enthusiast

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    I uninstalled it since I will be using different software to do the biometric authentication instead "digital persona" they can’t run together… after I reboot Windows 7 logon show one icon “other user” I still can logon with my user and password but no icon for it? Created a new user reboot same issue. If I logoff or standby I see all the users icon fine?

    Ideas please?
     

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    SMARTEGYPTIAN, Jun 19, 2011
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  2. SMARTEGYPTIAN

    SMARTEGYPTIAN Notebook Enthusiast

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    Ideas please?
     
    SMARTEGYPTIAN, Jun 19, 2011
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  3. Robin24k

    Robin24k Notebook Deity

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    Something within Windows got screwed up, you'll probably have to end up reinstalling Windows.
     
    Robin24k, Jun 20, 2011
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  4. Tsunade_Hime

    Tsunade_Hime such bacon. wow

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    Maybe boot into a Linux disc and maybe unlock an account?
     
    Tsunade_Hime, Jun 20, 2011
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  5. Dreamliner330

    Dreamliner330 Notebook Evangelist

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    I had problems with Dell Access being installed with other biometric software...I ended up having to reinstall...


    This is typically the solution to 90% of Windows problems...:rolleyes:
     
    Dreamliner330, Jun 20, 2011
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  6. SMARTEGYPTIAN

    SMARTEGYPTIAN Notebook Enthusiast

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    Just going to live with it
     
    SMARTEGYPTIAN, Jun 21, 2011
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  7. Robin24k

    Robin24k Notebook Deity

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    Had a similar problem after I uninstalled Dell ControlPoint Security Manager and before I installed Dell Data Protection | Access. Fixed it by running "control userpasswords2" and checking the box for "Users must enter a user name and password to use this computer." You might also need to go to Advanced and unchecking "Requires users to press Ctrl+Alt+Delete."

    See if that helps.
     
    Robin24k, Jul 19, 2011
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