The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.

E6420 BIOS bugs

Discussion in 'Dell Latitude, Vostro, and Precision' started by AlAraf, Jan 27, 2012.

Thread Status:
Not open for further replies.
  1. AlAraf

    AlAraf Notebook Enthusiast

    Reputations:
    0
    Messages:
    14
    Likes Received:
    0
    Trophy Points:
    5
    Hi all,

    It seems that BIOS bugs in Dell laptops are never ending story.

    A few months ago I reported CPU performance issue caused by a bug in BIOS revision A06 and A07. This issue has hopefully been fixed in BIOS revision A08. However, other old bugs in BIOS are still not resolved and new bugs are identified.

    The first one "old bug" is a false positive LCD error 2000-0415 reported by Dell diagnostic utility (for BIOS rev. A07 and A08).

    This issue was also reported by CHRIS_83 here and other users on Dell forum:
    E6420 - Bios A07 - Diagnostic false positive - Lcd Cable - Laptop General Hardware Forum - Laptop - Dell Community

    Today, I discovered next issue. Windows Events Log reports within the first minute of Windows startup several warning messages for all CPU cores:

    Log name: System
    Source: Kernel-Processor-Power
    Event ID: 37
    Level: Warning
    User: SYSTEM
    The speed of processor 0 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 9 seconds since the last report.

    Log name: System
    Source: Kernel-Processor-Power
    Event ID: 37
    Level: Warning
    User: SYSTEM
    The speed of processor 2 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 9 seconds since the last report.

    Log name: System
    Source: Kernel-Processor-Power
    Event ID: 37
    Level: Warning
    User: SYSTEM
    The speed of processor 4 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 9 seconds since the last report.

    Log name: System
    Source: Kernel-Processor-Power
    Event ID: 37
    Level: Warning
    User: SYSTEM
    The speed of processor 6 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 9 seconds since the last report.

    Log name: System
    Source: Kernel-Processor-Power
    Event ID: 37
    Level: Warning
    User: SYSTEM
    The speed of processor 1 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 9 seconds since the last report.

    Log name: System
    Source: Kernel-Processor-Power
    Event ID: 37
    Level: Warning
    User: SYSTEM
    The speed of processor 2 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 9 seconds since the last report.

    Log name: System
    Source: Kernel-Processor-Power
    Event ID: 37
    Level: Warning
    User: SYSTEM
    The speed of processor 5 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 9 seconds since the last report.

    Log name: System
    Source: Kernel-Processor-Power
    Event ID: 37
    Level: Warning
    User: SYSTEM
    The speed of processor 7 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 9 seconds since the last report.


    This is Event Log form my E6420 working under Windows 7 Pro 64bit (CPU i7-2720QM and BIOS rev. A08).
    I'm sure it is not motherboard or heatsink isssue, because I'm just after replace of motherborad with heatsink in my notebook and the same warning message is reported in Event Log.

    Can anyone else confirm this issue?

    Best regards,
    Adam
     
  2. JKleiss

    JKleiss Notebook Evangelist

    Reputations:
    261
    Messages:
    660
    Likes Received:
    0
    Trophy Points:
    30
    I have the same error codes in my E5420 BIOS A05
     
  3. AlexF

    AlexF Notebook Deity

    Reputations:
    142
    Messages:
    795
    Likes Received:
    0
    Trophy Points:
    30
    It looks more like a logging bug rather than a performance issue.

    Going back through my event log, it seems to have been always doing that since day 1 with A04 firmware (factory-loaded). The entries always immediately come after a "system is going to sleep" event and "system is coming back from sleep" event and say that the system has been in "reduced performance state" for hundreds of thousands of seconds that seem to line up with when the system went to sleep.

    Not a critical bug, but it should probably be fixed.
     
Loading...
Thread Status:
Not open for further replies.

Share This Page