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Laitude E6400: Jumping cursor from oversensitive touchpad. Help.

Discussion in 'Dell Latitude, Vostro, and Precision' started by KRC77, Mar 12, 2010.

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  1. Idene

    Idene Notebook Enthusiast

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    Thanks for that, Goodbytes. I did it but surprisingly, the jumping cursor problem remains. The scrolling problem doesn't, so I think I can say that that's an A13 problem (I am working with XP drivers here). The really strange thing is that I used to have A09 when it was the most recent driver, and I never had this cursor issue. I have no idea what's going on here...
     
  2. GoodBytes

    GoodBytes NvGPUPro

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    You may need to re-install Windows XP. XP is utter junk in prevent any conflicts with drivers, and the simple fact that XP gets lost with hardware technology of anything that appeared in 2006 and newer. I mean already it doesn't know natively what more than half of your computer technology is, to a point where it require workaround drivers for support, which also plays part of conflicting drivers (ie: device doesn't work properly), I am really not surprised.

    One example:
    http://arstechnica.com/microsoft/ne...tm_source=rss&utm_medium=rss&utm_campaign=rss

    Which should not be surprised for anyone.. XP is really Windows NT3 (released in 1993), just with newer features and tweaks.

    I KNOW that what I am saying is not helpful. But, most of the time a XP re-install solves these strange issues (including the mysterious system slowing down over time) that appears just like that.

    Oh, here is an idea! Trying to be more helpful from this post of mine:
    Try to uninstall the touchpad drivers by going on the Device manager > properties of the touchpad mouse device. From there uninstall and check the box (if it's there), the drivers. Now go to Add/Remove Programs, and uninstall the Touchpad drivers. Now, browse to all "Local Settings" directories (XP folder structure is not organized, so you will need to basically go through all folders), and remove anything linked to "Alps". Now go in Program Files, and delete the "Alps" folder if there is one. Get CCleaner (free), clean everything (temp folder and registry). Now restart your computer, and now install the latest touchpad drivers. Restart your computer, and now it should work.
     
  3. KRC77

    KRC77 Newbie

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    Hi--

    GoodBytes: I need a bit of help to test your suggestion.

    I downloaded the A09 driver from Dell (an executable), uninstalled the current driver version and restarted the computer.

    When the computer restarted, it automatically reloaded the current driver.

    Suggestions?

    Thanks for taking the time on all of this.
     
  4. GoodBytes

    GoodBytes NvGPUPro

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    See above post after I say: "Oh here is an idea!".

    Once done, your touchpad will keep work after you restart the computer. That is normal, but you will notice that Windows is using a generic mouse driver instead, and that is fine. At this point, install the touchpad drivers from Dell website version A09.
     
  5. Idene

    Idene Notebook Enthusiast

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    Goodbytes, it worked! I did exactly as you wrote on the "Oh here's an idea" paragraph. Thanks for that. I'm back to the Generic Microsoft Windows driver, but scroll works fine, stick and buttons work fine, AND NO JUMPING! So I'm happy. Thanks again for your suggestion!
     
  6. GoodBytes

    GoodBytes NvGPUPro

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    Great to hear! And thanks for sharing your results.
     
  7. Sheila in MD

    Sheila in MD Newbie

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    GoodBytes! You are my HERO!!!!!

    I have been PLAGUED by the Jumping Cursor on my Dell Latitude E6400 for months and months and months and months! I tried all kinds of things that I found on line-Dell came out and replaced the motherboard and the keyboard on my machine...we paid a tech almost $700 and he was not able to fix it-he loaded linux on but I had the problem there as well.... Finally in a fit of frustration recently, I googled AGAIN and found this page and your instructions above...I followed them on Friday and so far-knock on wood-the cursor has not jumped since then! THANK YOU!!!!!!!
     
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