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M6400 eSATA port not working on replacement motherboard

Discussion in 'Dell Latitude, Vostro, and Precision' started by geewhipped, Nov 25, 2009.

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  1. geewhipped

    geewhipped Notebook Enthusiast

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    Sorry if this has been covered before... I searched for m6400 and esata and wasn't able to find what I was looking for.

    I used to use my eSATA port every day with a few different devices. I started to have an overheating problem, so Dell replaced the motherboard and graphics card yesterday. Of course, that means I lost all my BIOS settings. I'm pretty sure I have them back to where they should be (RAID mode on the SATA controller, eSATA port enabled), yet the eSATA port doesn't see a damned thing connected to it.
    Every other piece of hardware is exactly the same as it was before. Any ideas as to what I might be missing?
     
    geewhipped, Nov 25, 2009
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  2. Torht

    Torht Notebook Geek

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    Have you tried running Dell Diagnostics? See if there are any hardware problems? I had a machine where Dell replaced the motherboard, afterwards all the USB ports no longer worked. When I ran the diagnostics, it reported a hardware problem with the USB controller.
     
    Torht, Nov 25, 2009
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  3. geewhipped

    geewhipped Notebook Enthusiast

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    yikes, all kinds of problems with the diags.
    this was clearly the first m6400 the tech had ever worked on and was just fumbling his way through it. I wish they'd just let me replace the parts myself.
    time to call suppt again...
     
    geewhipped, Nov 30, 2009
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  4. LPTP-LVR

    LPTP-LVR Notebook Deity

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    Is your SATA operation set to either AHCI or IRRT? If it's set to ATA it simply won't work.
     
    LPTP-LVR, Nov 30, 2009
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  5. geewhipped

    geewhipped Notebook Enthusiast

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    right, it only works in RAID or AHCI mode... I tried both.
    the dell diags threw up a bunch of errors and they are sending a tech again tomorrow (the same tech?). I originally thought I was missing some setting, but now I think he either put in some faulty parts or forgot to reconnect some stuff (or didn't properly seat some connections).
     
    geewhipped, Nov 30, 2009
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  6. onyro

    onyro Notebook Geek

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    Hello guys,

    what is the max speed of our Esata port on the Dell M6400? I'm only getting arround 135MB/s... which is rediculous, I connected a corsair p256 and thats the fastest i can get.. Running windows 7 64

    anybody else know of this issue..? how can our e-sata get its max speed.. 200MB/s+
     
    onyro, Feb 16, 2010
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