The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.

Scared about delivery times? Read this

Discussion in 'Dell Latitude, Vostro, and Precision' started by tomcom2k, Jan 12, 2010.

Thread Status:
Not open for further replies.
  1. tomcom2k

    tomcom2k Notebook Evangelist

    Reputations:
    95
    Messages:
    375
    Likes Received:
    1
    Trophy Points:
    31
    I was so scared by other threads about dell being terrible and none that said anything positive.

    I ordered my machine just before Christmas with an estimated delivery date of 22/01/2010

    It arrived the 12/01/2010

    Excellent...
     
    tomcom2k, Jan 12, 2010
    #1
  2. KLOVER

    KLOVER Notebook Consultant

    Reputations:
    10
    Messages:
    146
    Likes Received:
    4
    Trophy Points:
    31
    I've had two very different experiences with Dell recently.
    The first order for an XPS 16 was placed Oct. 11 and arrived Dec. 12 :eek:
    The second order for a Vostro V13 was placed last Monday (Jan. 4) and, according to Purolator, is scheduled to arrive tomorrow...
     
    KLOVER, Jan 12, 2010
    #2
  3. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

    Reputations:
    7,197
    Messages:
    28,839
    Likes Received:
    2,155
    Trophy Points:
    581
    Dell seem to have learnt to not be optimistic about delivery dates. The launch of the M1330 was a disaster (there's a long thread about that). As reported in my E6400 review, my E6400 was delivered a couple of weeks ahead of the forecast date.

    John
     
    John Ratsey, Jan 12, 2010
    #3
  4. afhstingray

    afhstingray Notebook Prophet

    Reputations:
    351
    Messages:
    4,662
    Likes Received:
    2
    Trophy Points:
    105
    i've never had a dell laptop (or desktop for that matter) take more than 3 days to arrive. guess i've been lucky!
     
    afhstingray, Jan 12, 2010
    #4
  5. dezoris

    dezoris Notebook Consultant

    Reputations:
    138
    Messages:
    281
    Likes Received:
    4
    Trophy Points:
    31
    It's highly dependent on the model and the configuration you choose.
    Recently I order two Optiplex 960 towers that took 6 weeks to get here.
    While I ordered 2 new Optiplex 380s and it took a week.

    It's about a month on average to get anything for me though. If it comes in sooner I am happy.
     
    dezoris, Jan 12, 2010
    #5
  6. afhstingray

    afhstingray Notebook Prophet

    Reputations:
    351
    Messages:
    4,662
    Likes Received:
    2
    Trophy Points:
    105
    its been over a wide range of products from a dell axim pda to a optiplex desktop. i think it might be because im fairly near the dell factory in malaysia and the dell rep always promises to expedite my order since i travel quite a bit?
     
    afhstingray, Jan 12, 2010
    #6
  7. surfasb

    surfasb Titles Shmm-itles

    Reputations:
    2,637
    Messages:
    6,370
    Likes Received:
    0
    Trophy Points:
    205
    All my Dell units have shown up on time or before the estimated date. Can't complain there. But I have never ordered during a holiday period.
     
    surfasb, Jan 12, 2010
    #7
  8. Jonty

    Jonty Notebook Consultant

    Reputations:
    11
    Messages:
    145
    Likes Received:
    0
    Trophy Points:
    30
    As others have said, I think it depends a lot on your location and the machine spec. I ordered my M4400 on a Thursday, paid on the Friday, and it was delivered the following Wednesday, so it doesn't get much faster than that :)

    P.S. The above wasn't a holiday order. I did once order an Inspiron in November, and it barely arrived in time for Christmas, so I can attest to Dell's ability to mess things up around the holidays :)
     
    Jonty, Jan 13, 2010
    #8
  9. camskii

    camskii Newbie

    Reputations:
    0
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    5
    I ordered a Vostro V13 on the 4th of January as well and it still says "order received" - and they have charged my credit card. I have emailed Dell twice and they havent replied, and called once and was put on hold for so long i had to hang up eventually. Starting to get annoyed with it all.....
     
    camskii, Jan 13, 2010
    #9
  10. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

    Reputations:
    7,197
    Messages:
    28,839
    Likes Received:
    2,155
    Trophy Points:
    581
    Dell put a charge on the card immediately in order to check there are sufficient funds, but they don't take the money until the computer is shipped.

    John
     
    John Ratsey, Jan 13, 2010
    #10
Thread Status:
Not open for further replies.

Share This Page