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Shutdown hangs with BIOS A15 on Latitude E6400

Discussion in 'Dell Latitude, Vostro, and Precision' started by orjan, Sep 4, 2009.

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  1. orjan

    orjan Notebook Consultant

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    I upgraded to BIOS A15 when it came out and since then I have had a problem that I never had before. I have now downgraded to BIOS A14 and the problem is gone.

    Problem description
    When rebooting or shutting down Windows XP the shutdown process hanged. I think it only occurred when the computer was docked in the docking station. I have the advanced docking station with serial port, parallel port etc.

    After I upgraded to A15 I noticed that the parallel port and serial port got listed the safe remove dialog box. With A14 and before they are not listed. I wonder if this has anything to do with the problem.

    Örjan
     
  2. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    I've noticed no problems, but I don't have a docking station.

    John
     
  3. MDR8850

    MDR8850 Notebook Evangelist

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    i think you should upgrade the OS as well ;-)
     
  4. GoodBytes

    GoodBytes NvGPUPro

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    +1. Your OS is way to old.
     
  5. skyandspace

    skyandspace Notebook Consultant

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    Maybe he likes XP more than Vista. And he's probably waiting for 7 to come out now that the RC is discontinued.

    I noticed the same thing, I got advice to disable the webcam driver and that worked.

    Good luck.
     
  6. Commander Wolf

    Commander Wolf can i haz broadwell?

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    Well, if you weren't having any trouble with A14, why not just revert to that?

    Nonetheless, I've been running A15 with XP, and I haven't had any problems...
     
  7. MDR8850

    MDR8850 Notebook Evangelist

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    then, in that case, it could be a corrupted driver or software or maybe a running service that prevents shutting down.....
     
  8. orjan

    orjan Notebook Consultant

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    I run Windows XP since I think that Windows Vista is a resource hog and was not completed when it was released. Windows 7 seems to be what Vista should have been so I might upgrade to Windows 7 later.

    But I am not sure the problem is with Windows XP. I wouldn't be surprised if I would get exactly the same problem with Vista. Dell obviously has changed something with regards to serial and parallel ports on the docking station and I believe this might cause the problem. I have never ever seen serial and parallel ports show up in the Safe remove hardware dialog on other computers and since these devices are not plug and play I think this is really strange. I will contact Dell support about this.

    Of course I can stay on BIOS A14 but when Dell finally addresses the throttling problems and fan problems with a BIOS upgrade I want to be able to upgrade without having to worry about shutdown hangs.

    Örjan
     
  9. GoodBytes

    GoodBytes NvGPUPro

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    You will never see great quantity of XP problems which you learned to live and workaround, until you use Vista or Win7 64-bit for several months and touch back XP.

    You issue is bizarre. It could be a driver, service, OS, or even hardware. Having the opportunity to try a different, more compatible to new technologies OS, will be more helpful.
     
  10. orjan

    orjan Notebook Consultant

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    I missed your advice earlier when I read through the thread. I will probably try out this soon. Did you get this advice from Dell?

    Örjan
     
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