Wave Embassy - Fingerprint logon

Hi,

I'm having a problem with software from Dell - Wave Embassy
My laptop is D630

Like a year a ago I set a password and a fingerprints on BIOS - during startup
Now I want to set also a fingerprint during windows login.

Every time in program Wave Embassy I click on "Enroll/Update" for Windows login it ask me about System Password - which I gave him, then is asking for fingerprint - so I moved my finger like during BIOS startup but is not recognizing!

So actually right now I can not go further because according to him the fingerprint does not match!
But, why? I'm using the same finger, I tried many times and now I feed up with this program.

How can I delete all these fingerprints login and password from BIOS?

 

This should work for you.

 

Thanks, it works

Dell should make some manual too.

 

Dell's fingerprint reader is so poorly implemented, I think even Linux junkies will get a nightmare using it. Thanks for the links.

 

How so? I have personally have had 3 Latitudes with fingerprint readers and supported countless more for client.....never had an issue with any of them.

Dell doesn't support Linux and doesn't provide Linux drivers, so that's not really a valid argument. That's like saying their implementation for OS X is terrible.

 

Worked on this for 3 weeks and 4 hours with Dell Tech Support (at least that's what they call thenmselves). First guy had me enabled TPM to try to get the program to even recognize sensor with no luck. I finally on my own basically went through this procedure after I disabled TPM in bios and cleared TPM logs out because even though it never recognized sensor there was something stored in there.
Second person at Dell says that TPM does not need to be enabled. Which is what i thought all along. After re-installing Dell Control Point Security Driver and doing a custom install because my Broadcom USH fingerprint swipe sensor is not turned on by default. Then installed DCP Security manager and still received an error about not finding sensor. Then Dell Tech Support days that I need to install updated Control Vault which they never told me I had to install in the first place. Initially was told that DCP Security Driver and Security Manager was absolutely all that is required to get it to work.

After installation of DCP Control Vault it finally recognized the sensor and was allowing me to enroll my fingerprint, but it would never get past the 3rd swipe and then would get error that "Enrollment Failed".

I uninstalled the 5 pieces of software that Dell required for fingerprint sensor, which never worked. Even after all that you can only use it to login to bios and windows and nothing else. It is not like other manufacturers that have one very small software that allows you to use it to login to websites and documents plus windows and bios.

The whole Dell Control Point concept is a piece of crap. Nothing but redundancy and massive bloat.

I have read somewhere on here that there has been a lot of pressure put on Dell about this and there would be a very easy fix/patch that would allow the fingerprint sensor to be used as a typical biometric sensor. It is supposedly being reviewed by Dell management, so I wouldn't hold my breath.

 

I got a different problem maybe someone can help. I did a total reinstall of win 7 on my e6400. I can authenticate with my fingerprint against preboot but I need to authenicate again when I hit the windows login screen. It is not passing the username/password to my windows account.

I went through all the settings and double checked, everything should be setup properly... Any ideas?

 

Exactly. So there still is no official way to use a fingerprint sensor the way cheap--low-end manufacturers do? WTH? I paid a month's salary for my machine...and I demand FREEDOM for that. If I wouldn't want freedom, I'd buy apple.