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windows copy not genuine after replacing motherboard

Discussion in 'Dell Latitude, Vostro, and Precision' started by atksingh, Apr 14, 2009.

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  1. atksingh

    atksingh Notebook Enthusiast

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    Hi, I'm having getting this message constantly after the technician replaced the motherboard on my dell vostro 1510. Does this mean I've to buy a new product key ?
     
    atksingh, Apr 14, 2009
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  2. Hep!

    Hep! sees beauty in everything

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    No, just re-activate with your current product key.
     
    Hep!, Apr 14, 2009
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  3. atksingh

    atksingh Notebook Enthusiast

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    already tried that it says the product key is not valid
     
    atksingh, Apr 14, 2009
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  4. Theros123

    Theros123 Web Designer & Developer

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    Did your unit come with XP presinstalled and you upgraded/clean installed Vista?

    Or

    Since the original OEM is tied to the original motherboard...
     
    Theros123, Apr 14, 2009
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  5. atksingh

    atksingh Notebook Enthusiast

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    It came with vista home basic preinstalled.

    The problem started immediately after the motherboard was replaced and the technician himself was shocked.
     
    atksingh, Apr 14, 2009
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  6. Hep!

    Hep! sees beauty in everything

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    You'll have to call up Microsoft with the number given on the activation screen.
     
    Hep!, Apr 14, 2009
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  7. atksingh

    atksingh Notebook Enthusiast

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    where should i contact them ?
     
    atksingh, Apr 14, 2009
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  8. Hep!

    Hep! sees beauty in everything

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    Open the activation screen.
    Select activate with phone representative.
    Select your country.
    Call the number they give you.
    Do what the guy on the phone tells you.
     
    Hep!, Apr 14, 2009
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  9. manicguitarist

    manicguitarist Notebook Consultant

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    Yes, phone MS, they will take you through what to do. It won't cost you anything.

    M
     
    manicguitarist, Apr 14, 2009
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